Summary
Overview
Work History
Education
Skills
Timeline
Generic
Ericka Banuelos

Ericka Banuelos

Philadelphia

Summary

Experienced hairstylist with a strong background in customer service and problem resolution. Demonstrated ability to maintain composure in high-pressure situations while delivering exceptional client experiences. Bilingual in English and Spanish, facilitating effective communication and enhancing client satisfaction. Skilled in hair and scalp analysis, with a focus on building lasting client relationships to drive repeat business. Looking for a salon to call home, where I can apply my knowledge, but also keep learning new techniques, and new ways of doing things. Ever evolving, adapting, and learning.

Overview

10
10
years of professional experience

Work History

Flight Attendant

American Airlines
Philadelphia
06.2025 - Current
  • Ensure passenger safety by conducting pre-flight briefings and safety demonstrations.
  • Monitor cabin conditions and ensure compliance with safety regulations.
  • Participate in ongoing training sessions to enhance service skills and safety knowledge.
  • Ensure the quality of the customer experience by resolving any issues that arose during the flight promptly and professionally.

Master Stylist/Owner

Stranded Salon
Indianapolis
03.2018 - 06.2025
  • Providing all services offered by the salon, which include hair cutting, coloring, and styling, as well as hair removal and beauty treatments.
  • Recruiting salon staff who meet mandatory educational and licensing requirements.
  • Setting goals for each staff member, evaluating staff performance, and providing training, and overall guidance.
  • Monitoring salon supplies and equipment, and ordering new stock as needed.
  • Creating and distributing promotional material to attract new clients.
  • establishing strong consultations to achieve client hair goals.

Front Desk Receptionist

Salon Orange Moon
Indianapolis
11.2015 - 03.2018
  • Greeting and welcoming customers in a friendly and professional manner.
  • Tending to customer needs, inquiries, and complaints.
  • Managing phone calls, emails, deliveries, and salon inventory.
  • Processing bookings, cancellations, and managing appointment schedules.
  • Cutting, styling, and coloring services.

Education

Associate of Arts - Business Management

Ivy Tech Community College of Indiana
01.2023

Cosmetology -

Aveda Fredric’s Institute
07.2013

Mixology -

Bartender’s School of the Midwest
01.2008

Associate of Arts - Advertising and Design

International Academy of Design and Technology
05.2006

Skills

  • Excellent organizational skills
  • Time management
  • Problem solving
  • Microsoft Office (Word, Excel, PowerPoint, Outlook)
  • verbal communication
  • Excellent customer service skills
  • Ability to learn new things rapidly, and adapt to new environments
  • First aid/CPR experience
  • Enthusiastic
  • Ability to remain calm in high-pressure situations
  • Safety and security
  • Administrative experience
  • Customer handling
  • Managerial experience
  • Receptionist
  • Fluent in English and Spanish
  • Razor cuts
  • Balayage
  • Lived in color
  • Photoshoot hair
  • Bridal and special event styling
  • Curly hair specialist

Timeline

Flight Attendant

American Airlines
06.2025 - Current

Master Stylist/Owner

Stranded Salon
03.2018 - 06.2025

Front Desk Receptionist

Salon Orange Moon
11.2015 - 03.2018

Associate of Arts - Business Management

Ivy Tech Community College of Indiana

Cosmetology -

Aveda Fredric’s Institute

Mixology -

Bartender’s School of the Midwest

Associate of Arts - Advertising and Design

International Academy of Design and Technology
Ericka Banuelos