Erika Concepcion

Medical Assistant

Advanced Urology Centers Garden City

09.2020 - 10.2023

Maintained accurate records of patient care, condition, progress and concerns
Assisted Doctors with various forms of patient treatment and care
Monitored and recorded an average of 40 patients per day
Sterilized and set up instruments as well as washed
Obtained information about clients medical history
Specimen collection for Urinalysis.
Performed Bladder Scanned for urine residuals
Registered patients for clinical visits
Assisted in training new Pharmacy Technicians
Prepared and processed medical insurance claim forms
Mixed pharmaceutical preparations according to written prescriptions.
Maintained proper storage and security conditions for drugs.
Cleaned and maintained equipment and/or work areas according to prescribed methods
Inventory management:
Receiving and storing incoming supplies
Verifying quantities against invoices
Checking for outdated medications in current inventory
Customer service. Assisted customers by answering telephones, locating OTC items
Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
Improved clinical workflow with introduction of electronic health records system.
Facilitated patient education on treatment plans and medications, improving understanding and compliance.
Conducted patient follow-up calls to monitor treatment progress and answer any questions.
Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Collected and documented patient medical information such as blood pressure and weight.
Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Followed appropriate procedures to minimize patient's exposure to radiation.
Sanitized, restocked, and organized exam rooms and medical equipment.
Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
Obtained client medical history, medication information, symptoms, and allergies.