Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erika Montano

Summerhill

Summary

Committed Personal Care Assistant adept in assisting and supervising clients in daily activities, including meal preparation and basic housekeeping. Compassionate and patient with strong background in positive client feedback. Demonstrated ability as Paraprofessional to foster positive relationships with students, parents and colleagues. Committed to providing culturally responsive support, meeting diverse needs of students. Patient demeanor creates environment where students feel comfortable asking questions while learning new concepts. Highly motivated team player with passion for helping others. Possesses excellent organizational and communication skills and provides individualized assistance and support. Experienced in delivering guidance and education on various topics such as academics, behavior management and technology.

Overview

15
15
years of professional experience

Work History

Paraprofessional

Forest Hills School District
02.2021 - Current
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
  • Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
  • Enhanced student support by delivering one-on-one and small group assistance in various subjects.
  • Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
  • Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.

Clinical Associate

Conemaugh Health System
02.2016 - 02.2018
  • Developed data management plans and reports, validation procedures and data entry processes.
  • Supported by overseeing database design, deployment and finalization.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Provided excellent service and attention to customers in face-to-face encounters and through phone conversations.
  • Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.

Caregiver

NHS Human Services
04.2014 - 02.2016
  • Transported clients to locations such as medical appointments and group meetings to maintain social connections and meet medical needs.
  • Assisted families in planning for meals and shopping for ingredients to meet nutritional plans.
  • Helped clients handle all personal needs, from simple cleaning and daily exercise to bathing and personal grooming.
  • Planned and prepared nutritious meals and snacks to meet client dietary requirements such as diabetic, low sodium and high protein.
  • Monitored vital signs and medication use, documenting variances and concerning responses.
  • Ambulated patients in personal spaces, across facilities and in public locations with supportive care and attention to personal requirements.
  • Completed general housekeeping work to help clients, including preparing healthy meals and keeping personal areas neat.
  • Provided basic care for elderly patients, including scheduling appointments and managing finances and legal matters.
  • Coordinated and administered medications and organized healthcare appointments to maintain optimal client health.
  • Worked to improve patient outlook and daily living through compassionate care.
  • Worked with supervisory medical staff to review cases and improve care.
  • Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Transported patients to and from medical, dental and personal care appointments.
  • Reported concerns to supervisory to maintain optimal care for all client needs.
  • Directed patients in simple prescribed exercises, including passive and active ROM to maintain musculoskeletal functions and increase strength.
  • Cultivated amiable relationships with over residents, resulting in strong overall patient happiness and emotional well-being.
  • Fostered relationship with client, providing companionship and counseling.
  • Delivered high-quality, geriatric care to private client.
  • Laundered clothing and bedding and changed linens to prevent spread of infection.
  • Developed strong and trusting rapport with each patient to facilitate best possible care and assistance.
  • Implemented group activities such as activities, improving resident and staff engagement.
  • Administered all necessary medications as directed by care plan.

Student Nurse Aide

Golden Living
05.2010 - 05.2011
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
  • Collected biological specimens and packaged for laboratory transport to complete important diagnostic tests.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Used mobility devices and equipment to carefully and transport patients.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Prepared examination and patient rooms for procedures, checking supply availability and laying out instruments.
  • Supported diagnostic and treatment procedures, including setting up and operating specialized medical equipment.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Attended to patients -bed unit, continuously checking on needs and maintaining high standards of patient care.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Documented patient intake and dietary requirements and assisted with feeding.
  • Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.

Student Nurse Aide

Good Samaritan Nursing Home
02.2010 - 05.2011
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
  • Collected biological specimens and packaged for laboratory transport to complete important diagnostic tests.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Used mobility devices and equipment to carefully and transport patients.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Prepared examination and patient rooms for procedures, checking supply availability and laying out instruments.
  • Supported diagnostic and treatment procedures, including setting up and operating specialized medical equipment.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Attended to patients in bed unit, continuously checking on needs and maintaining high standards of patient care.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Documented patient intake and dietary requirements and assisted with feeding.
  • Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.
  • Collaborated with interdisciplinary healthcare teams to provide high-quality patient care.
  • Performed and treatments on patients daily.

Retail Sales Associate

Forest Hills Pharmacy Inc.
10.2009 - 06.2010
  • Generated brand awareness and positive product impressions to increase sales.
  • Processed payments and maintained accurate drawers to meet financial targets.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Provided every customer with professional and polite support for sales and service needs.
  • Worked with off-site locations to find desired items for customers.
  • Bagged, wrapped and packaged purchases according to customer needs.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Initiated friendly conversation with each customer to determine level of assistance required.
  • Provided outstanding customer service to customers daily, increasing customer service feedback scores.
  • Maintained accurate and attractive merchandise displays to maximize purchases.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions.
  • Offered coupons and special deals to increase quantity of customer spending %.

Education

High School Diploma -

Forest Hills High School
Sidman, PA

Certificate For Nurses Aide - Nursing

Greater Johnstown Career And Technology Center
Johnstown, PA

Skills

  • Compassionate patient care
  • Medication management
  • Adaptable under pressure
  • Household organization
  • Client relationship management
  • First-aid and CPR
  • Meal planning
  • Behavior redirection
  • Client satisfaction
  • Physical therapy
  • Coordination skills
  • Patient chart documentation
  • Database management
  • Wound care
  • Self-directed
  • Verbal communication
  • Medication administration
  • Housekeeping
  • Proper phone etiquette
  • Small Group and Individual Assistance
  • Helping Students with Special Needs
  • Effective Communication
  • Behavior Management
  • Special Education Support
  • Calm and Patient Demeanor

Timeline

Paraprofessional

Forest Hills School District
02.2021 - Current

Clinical Associate

Conemaugh Health System
02.2016 - 02.2018

Caregiver

NHS Human Services
04.2014 - 02.2016

Student Nurse Aide

Golden Living
05.2010 - 05.2011

Student Nurse Aide

Good Samaritan Nursing Home
02.2010 - 05.2011

Retail Sales Associate

Forest Hills Pharmacy Inc.
10.2009 - 06.2010

High School Diploma -

Forest Hills High School

Certificate For Nurses Aide - Nursing

Greater Johnstown Career And Technology Center
Erika Montano