Erin Barlow
Dallas
Summary
Achieved significant improvements in post-acute care management through seventeen years of experience in healthcare administration. Drove business development efforts that enhanced service delivery and patient outcomes. Eager to collaborate with a growing organization as a member of the leadership team.
Overview
18
18
years of professional experience
Work History
Hospital Liaison
The Meadows by Ecumenical Enterprises INC.
Dallas, PA
04.2024 - Current
- Facilitated communication between healthcare providers and patients to streamline care coordination.
- Developed and maintained relationships with referral sources to enhance patient access to services.
- Conducted comprehensive assessments to identify patient needs and appropriate resources for care transitions.
- Collaborated with multidisciplinary teams to optimize treatment plans and ensure continuity of care.
- Analyzed referral patterns to identify opportunities for process improvements in service delivery workflows.
- Led initiatives to educate community stakeholders about available healthcare services and resources.
- Reduced readmission rates by monitoring patients'' progress and providing timely follow-up support after discharge.
Director of Care Transitions
PANACEA HEALTH CORP
Wilkes-Barre, Pennsylvania
05.2023 - 03.2024
- Building and maintaining a positive, collaborative relationship between hospital and community referral sources.
- Achieving and maintaining census growth, revenue growth objectives, and hospital system objectives
- Member of the Transitions in Care team - focusing on insurance authorization, discharge planning process, initiatives for ensuring a successful transition in care, controlling length of stay and punitive hospital readmissions
- Implementation of Transitional Care Management Program.
- Proficient clinical knowledge in assessing patients for post-acute care services. Creating clinical summary based off on bedside assessment to share with patient’s care team.
- Support and educate patients and families on the care continuum.
Hospice Care Consultant
COMPASSUS
Wilkes-Barre, Pennsylvania
10.2022 - 05.2023
- Assist patient, family, and medical team in transition to Hospice care.
- Development of marketing action plan to obtain growth objectives.
- Building and maintaining a positive, collaborative relationship between hospital and community referral sources and assigned area of Skilled Nursing Facilities.
Administrative Assistant
TRUCKSVILLE UNITED METHODIST CHURCH
Trucksville, Pennsylvania
04.2022 - 09.2022
- Management of completion of appropriate background checks for new hires.
- Assist Congregational Care Coordinator in ensuring members have appropriate healthcare services.
Central Admissions
PRIORITY HEALTH CARE GROUP
Eddystone, Pennsylvania
04.2021 - 04.2022
- Building and maintaining a positive, collaborative relationship between hospital and community referral sources and assigned area of Skilled Nursing Facilities.
- Achieving and maintaining census growth and revenue growth objectives.
- Implementation of Transitional Care Management Program.
- Insight in Managed Care contracting opportunities.
- Proficient clinical knowledge in assessing patients for post-acute care services.
Continuum of Care Coordinator
COMMONWEALTH HEALTH – WILKES-BARRE GENERAL HOSPITAL
Wilkes-Barre, Pennsylvania
03.2018 - 04.2021
- Formulation of a strategic plan to reduce outmigration, hospital and post-acute care length of stay, punitive hospital readmission rates, quality star ratings and overall healthcare spend.
- Building and maintaining a positive, collaborative relationship between the Accountable Care Organization, hospital leadership and the Post-Acute Care network.
- Management of the Post-Acute Care network, including Inpatient Rehabilitation Facilities, Skilled Nursing Facilities, Home Health Agencies and Hospice Care.
- Providing education and support to physician practices to ensure optimal patient outcomes.
- Director of the Quality Care Management Program
- Management of Care Management Navigators
- Development of the Patient Call Back and Monitoring Program
- Transitional Care Management, with focus on payer incentive program quality measures
- Weekly readmission reporting and participation in Readmission Committees
National Director of Business Development
GENESIS REHAB SERVICES, VITALITY TO YOU
Kennett Square, PA
10.2016 - 02.2018
- Achieving customer acquisition and revenue growth objectives.
- Support of Senior Leadership in strategic planning, operations improvement and project facilitation.
- Member of the Transitions in Care team, focusing on the discharge planning process and initiatives for the prevention of punitive hospital readmissions.
- Facilitate annual strategic review and goal setting.
Senior Admissions Director
GENESIS HEALTHCARE
Wilkes-Barre, PA
03.2010 - 10.2016
- Proficient clinical knowledge in assessing patients for post-acute care services.
- Achieving and maintaining census growth and revenue growth objectives.
- Management of BPCI with naviHealth and Geisinger Health System.
- Implementation of new hire training program/mentorship for marketing and admissions directors.
Center Scheduling Manager
GENESIS HEALTHCARE
Wilkes-Barre, Pennsylvania
03.2008 - 03.2010
- Responsible for staffing a 122 bed Skilled Nursing and Rehabilitation Facility according to census and budget.
- Ensuring nursing staff had necessary certification and licensure required by state and federal law.
- Organization and implementation of facility orientation for new hires.
- Assisting Administrator and Director of Nursing to ensure optimal care is achieved.
Education
BBA - MARKETING
Wilkes University
Wilkes-Barre, PA05.2006
Skills
- Functional in: Microsoft Office, Point Click Care, ROI/Epic, All Scripts, RFMS, ROX, Salesforce CRM, ACO Health Solutions, Lightbeam, Cerner, Centricity, Morrisey (MCCM), Servant Keeper, Hub Manager, Ensocare
Timeline
Hospital Liaison
The Meadows by Ecumenical Enterprises INC.
04.2024 - Current
Director of Care Transitions
PANACEA HEALTH CORP
05.2023 - 03.2024
Hospice Care Consultant
COMPASSUS
10.2022 - 05.2023
Administrative Assistant
TRUCKSVILLE UNITED METHODIST CHURCH
04.2022 - 09.2022
Central Admissions
PRIORITY HEALTH CARE GROUP
04.2021 - 04.2022
Continuum of Care Coordinator
COMMONWEALTH HEALTH – WILKES-BARRE GENERAL HOSPITAL
03.2018 - 04.2021
National Director of Business Development
GENESIS REHAB SERVICES, VITALITY TO YOU
10.2016 - 02.2018
Senior Admissions Director
GENESIS HEALTHCARE
03.2010 - 10.2016
Center Scheduling Manager
GENESIS HEALTHCARE
03.2008 - 03.2010
BBA - MARKETING
Wilkes University