Erin Cohen
Limerick
Summary
Multi-talented Senior Executive knowledgeable about sales, operations, and personnel management. Successful at stepping into diverse positions and making immediate positive contributions. Focused on optimizing operations and motivating employees while establishing market dominance.
Overview
9
9
years of professional experience
Work History
SVP/Chief Relationship Officer
Ambler Savings bank
- 04.2011
- Successfully drove the bank's growth from 2016 to 2024, increasing deposits by $80MM.
- Initiated and developed the bank's Cash Management Program, enhancing operational efficiency and delivering tailored solutions to improve client satisfaction and generate revenue.
- Contributed as a key member of the team in 2023 that successfully executed a complete core conversion of the bank's computer system.
- Leads a high-performing team across multiple branches, managing the largest workforce in the bank while implementing proactive measures to prevent fraud.
- Currently spearheading the launch of the bank's inaugural credit card program for business customers, aimed at enhancing service offerings and meeting the diverse needs of commercial clients.
Branch Manager
Republic Bank
02.2009 - 03.2011
- Successfully transformed the organizational culture from a small bank environment to a dynamic, large scale banking operation.
- Selected for an overseas assignment to London, where I played a pivotal role in establishing Metro Bank from the ground up, navigating the complexities of launching operations in a different country.
- Effectively navigated the challenges of the mortgage crisis by providing exceptional support to customers, ensuring their needs were met and maintaining strong relationships.
Technical Analyst
Fiserv
06.2007 - 02.2009
- Supported multiple credit unions in the support center by resolving hardware and software issues
- Acted as the backup Relationship Manager for bigger clients by handling multiple projects for them in times of absence of the main Relationship Manager
- Collected and monitored incoming data from sources such as remote sensors, third party vendors, and visual inspection and began to learn the process of writing SQL
Assistant Branch Manager
Commerce Bank
02.2002 - 06.2007
- Responded to customer concerns, working with manager and ran a staff of over 21 and a branch that was open 7 days a week.
- Grew the Blue Bell, PA branch from the lowest performing Consumer Loan Branch to the highest producing in all of PA
- Selected out of hundreds to relocated to Southeast Florida to start the market with the merger of Palm Beach County Bank. Successfully grew each branch I was sent to in the region.
Education
High School Diploma -
George Washington High School
Philadelphia, PA06-1993
Skills
- Team Leadership
- Client Relations
- Operational Strategy
- Fraud Prevention
- Policies and procedures
- Product management
- Customer support
Affiliations
- Spring-Ford Chamber of Commerce, President, Jan 2011 to Dec 2011
- Montgomery County School to Work Committee - Nov 2012 to Nov 2014
- Spring-Ford Rotary - 2012 to Present, Board Chair, President Positions
- Limerick Township Park and Recreation - Jan 2017 to Present- Chairperson
- PACB (Pennsylvania Association of Community Bankers) Oct 2024 to Present - Board Member
- Family Promise of Montco - Golf Committee - March 2021 - Present
- Iafci (International Association of Financial Crimes Investigators) - Member - May 2024 - Present
Timeline
Branch Manager
Republic Bank
02.2009 - 03.2011
Technical Analyst
Fiserv
06.2007 - 02.2009
Assistant Branch Manager
Commerce Bank
02.2002 - 06.2007
SVP/Chief Relationship Officer
Ambler Savings bank
- 04.2011
High School Diploma -
George Washington High School
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