Erin Deardorff
York
Summary
Dynamic Pharmacy Operations professional with a proven track record at Rite Aid Corp, excelling in software testing and process improvement. Adept at developing comprehensive test plans and enhancing user experiences through critical feedback. Recognized for effective multi-task management and problem-solving skills, driving high productivity and quality assurance in fast-paced environments.
Overview
23
23
years of professional experience
Work History
Pharmacy Operations
Rite Aid Corp
Etters
01.2002 - Current
- Participated in daily scrum meetings providing status updates on projects assigned.
- Reported issues in a timely manner with accurate descriptions and steps to reproduce them.
- Identified and tracked software defects using bug tracking systems.
- Assisted other members of the QA team in identifying areas for improvement in processes and procedures.
- Reviewed software release notes prior to production deployment to verify accuracy of changes implemented.
- Conducted detailed analysis of business requirements and developed test plans to ensure quality assurance.
- Worked closely with developers during sprints providing feedback on user stories created.
- Analyzed user feedback to identify areas for software enhancements and increased usability.
- Worked with team members to create efficient workflows, resulting in high productivity.
- Provided feedback on usability and suggest improvements to the product design teams.
Education
Certificate - Tourism And Travel Management
York Technical Institute
York, PA06-1996
High School Diploma -
Red Lion Sr High School
Red Lion, PA06-1995
Skills
- Software testing
- Bug tracking
- Test plan development
- User story feedback
- Process improvement
- Pharmacy operations
- Multi-task management
- Time management
- Call center procedures
- Call center experience
- Problem-solving
- Critical thinking
Timeline
Pharmacy Operations
Rite Aid Corp
01.2002 - Current
Certificate - Tourism And Travel Management
York Technical Institute
High School Diploma -
Red Lion Sr High School
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