Erin McDermott
Philadelphia
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales and Marketing Coordinator
Progress Partners
Boston
09.2024 - 04.2025
- Maintained customer database to enhance communication and follow-up efforts.
- Facilitated cross-departmental meetings to align marketing strategies with sales goals.
- Provided support to the sales team in order to reach monthly goals.
- Compiled weekly and monthly reports of sales activities for management review.
- Performed administrative tasks such as scheduling appointments or updating databases.
Sales Administrator
Zeplug USA
Boston
09.2023 - 05.2024
- Processed opportunity intake forms for investment feasibility assessment
- Diagnosed and addressed issues reported by users for all systems
- Updated account records and assisted with data entry in Salesforce
- Managed action items from Sales meetings and provided updates to Sales and Marketing Teams
- Built custom Salesforce reports and dashboards for the Sales and Marketing team
- Researched and reported on the e-mobility competitive landscape
- Provided support to the Director of Business Development and Business Development Manager
Sales Operations Analyst
Transmit Security
Boston
07.2021 - 08.2023
- Developed and maintained sales technology stack and processes to ensure optimal functionality and user experience
- Collected and analyzed tech stack user utilization data to discover areas for improvement and growth
- Collaborated with deal desk and finance to ensure accurate and effective post deal processes
- Created and maintained weekly forecast reports and dashboards for the sales and leadership team
- Built custom Salesforce reports and dashboards for the Sales and Marketing team
- Maintained system hygiene to ensure accuracy of leads, contacts, opportunities, and accounts
- Created training manuals and held training sessions for all sales systems and tools
- Collaborated with cross-functional teams to define project enhancements and streamline business processes
- Created and maintained clear and accurate operations documents and procedures for reference purposes
Business Development Representative
Cogito Corporation
Boston
08.2019 - 06.2020
- Strategically and thoroughly researched and identified prospect accounts
- Created custom and creative outreach initiatives to build relationships with software executives
- Developed opportunities with key stakeholders and arranged product demos for client directors
- Utilized Salesforce to become a highly skilled user of lead generation and qualification tools
- Collaborated with sales, marketing, and product teams to develop new business plans and strategy
Education
BA - Economics
University of Massachusetts Amherst
Amherst, MA06.2019
Skills
- Microsoft Office
- Powerpoint
- Excel
- Outlook
- Outreach
- Sales Navigator
- Zoom Info
- Salesloft
- Gong
- Cognism
- Clari
- Allbound
Certification
Salesforce Certified Administrator
Timeline
Sales and Marketing Coordinator
Progress Partners
09.2024 - 04.2025
Sales Administrator
Zeplug USA
09.2023 - 05.2024
Sales Operations Analyst
Transmit Security
07.2021 - 08.2023
Business Development Representative
Cogito Corporation
08.2019 - 06.2020
BA - Economics
University of Massachusetts Amherst
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