Erin Teasley

West Chester

Summary

Hardworking and reliable employee with an extensive background in superior problem solving techniques, providing excellent customer service, and maintaining a multifaceted environment.Highly organized, proactive, and punctual. Works well within team settings. Self-starter and self motivated.

Overview

years of professional experience

2002

years of post-secondary education

Work History

Cashier /Front Desk Receptionist

Davis Pontiac Isuzu

Richboro

03.1999 - 05.2008

Processed customer transactions accurately and efficiently at a busy automotive dealership.
Assisted customers with product inquiries and provided knowledgeable recommendations.
Maintained a clean and organized checkout area to enhance customer experience.
Handled cash, credit, and debit transactions while ensuring security protocols were followed.
Resolved customer concerns promptly to maintain satisfaction at the service counter.
Performed other duties as assigned by management.
Delivered high level of customer service to patrons using active listening and engagement skills.

Salon Assistant

Sensational Scissors

Newtown

01.1997 - 03.1999

Assisted stylists with client consultations and service preparations.
Managed inventory of salon products and supplies efficiently.
Organized appointment schedules for stylists to optimize workflow.
Handled client inquiries and provided exceptional customer service support.
Created a welcoming atmosphere by maintaining a friendly attitude while interacting with guests.
Assisted stylists in performing color services such as highlighting, coloring, toning, bleaching.
Backed up reception desk by answering phones, scheduling appointments, and processing payments.
Shampooed, conditioned and rinsed clients' hair.
Processed payments from clients using point-of-sale systems accurately and efficiently.
Blow-dried, flat ironed, curled and styled clients' hair.
Assisted in scheduling appointments, answered phones, and managed bookkeeping duties.
Adhered to safety guidelines when handling chemicals and dyes during hair color and treatment processes.

Education

Cosmetology - Cosmetology

Middle Bucks Institute of Technology

Jamison, PA

09.1996 - 06.1999

Council Rock High School North

Newtown, Pennsylvania

Some College (No Degree) - Communications

Bucks County Community College

Newtown, PA

Skills

Effective communication
Attention to detail
Complaint resolution
Clear communication

Customer service
Transaction handling
Troubleshooting customer concerns
Active listening

References

References available upon request.

Timeline