Erin Villemain
Indiana
Summary
Completed the the full Esthetician course at ICTC August 2020 in addition to Cosmetology
Overview
12
12
years of professional experience
Work History
Lead Beauty Advisor
Sephora at Kohls
Indiana, PA
11.2025 - Current
- Mentored team members on product knowledge and customer engagement techniques
- Developed tailored beauty solutions to enhance customer satisfaction and loyalty
- Executed visual merchandising strategies to optimize product presentation and sales
- Trained staff on makeup application techniques and skincare consultations
- Provided exceptional customer service, resolving inquiries and concerns effectively
- Collaborated with management to improve operational efficiency and service delivery
Esthetician
Vybe Beauty and Brow Bar
Murrysville, PA
06.2025 - Current
Wax Specialist
European Wax Center
Pennsylvania
08.2021 - 06.2025
Beauty Advisor
Sephora Inside JcPenney
Indiana, PA
08.2019 - 09.2021
- Recorded notes for future reference, including customer preferences and services delivered
- Helped clients achieve desired looks for routine wear and special events by crafting ideal makeup strategies
- Demonstrated application techniques to achieve desired looks
- Arranged merchandise to present visually appealing displays that drive sales
- Recommended appropriate products to meet customers' individual needs
- Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination
- Cultivated productive and positive relationships with customers built on loyalty and service.
Salesperson
Sheetz
Indiana, PA
12.2015 - 08.2019
- Took necessary steps to meet customer needs and effectively resolve food or service issues
- Provided personable customer service in the kitchen, behind the register, and throughout the sales floor
- Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction
- Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior
- Maintained composure and work quality while under stress.
- Promoted customer satisfaction by preparing food according to standard recipes with modifications based on individual customer requirements.
- Monitored self-checkout systems and provided assistance or intervention where required.
Crew Member
Dairy Queen
Indiana, PA
08.2014 - 12.2015
Education
Cosmetology (License) - undefined
Indiana County Technology Center
Indiana, PA03.2026
Musical Theater, Child Development
Indiana University of Pennsylvania-Main Campus
Indiana, PA05.2019
High school diploma - undefined
Indiana Area Shs
Indiana, PA06.2016
Skills
- Client engagement/relationship building
- Meeting monthly sales/service metrics
- Time Management
- Front Desk
- Body Waxing
- Makeup Application
- Upselling
- Problem Resolution
- Product research
- Writing Skills
- Customer Service
- Retail Sales
Additional Information
- Completed Cosmetology program at Indiana County Technology Center in August 2020
- Completed Esthetician program at Indiana County Technology Center in August 2020
Timeline
Lead Beauty Advisor
Sephora at Kohls
11.2025 - Current
Esthetician
Vybe Beauty and Brow Bar
06.2025 - Current
Wax Specialist
European Wax Center
08.2021 - 06.2025
Beauty Advisor
Sephora Inside JcPenney
08.2019 - 09.2021
Salesperson
Sheetz
12.2015 - 08.2019
Crew Member
Dairy Queen
08.2014 - 12.2015
Cosmetology (License) - undefined
Indiana County Technology Center
Musical Theater, Child Development
Indiana University of Pennsylvania-Main Campus
High school diploma - undefined
Indiana Area Shs