Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Estefani Peralta

philadelphia

Summary

Dynamic leader with proven expertise in cleaning and sanitation, and exceptional team-building skills, honed at Dominguez Cleaning. Elevated customer satisfaction by implementing efficient protocols and fostering a culture of quality improvement. Excelled in staff motivation and inventory control, ensuring top-notch guest relations and operational excellence.

Overview

10
10
years of professional experience

Work History

Housekeeping Supervisor

Dominguez Cleaning
09.2024 - Current

PCA For Autism

Destiny Road Too
11.2023 - 08.2024
  • Assisted patients with daily living activities, promoting independence and wellbeing.
  • Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
  • Improved patient comfort by providing compassionate and attentive care.
  • Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
  • Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
  • Provided emotional support to patients and families during difficult times, fostering trust and rapport.
  • Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.

Housekeeping Cleaning Supervisor

Dominguez Cleaning
09.2022 - 09.2023
  • Improved overall cleanliness and sanitation standards by implementing effective cleaning procedures and protocols.
  • Trained and supervised staff members for optimal performance in daily cleaning tasks, resulting in increased efficiency.
  • Managed inventory of cleaning supplies and equipment, reducing waste and controlling costs through proper allocation.
  • Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
  • Developed customized cleaning schedules tailored to client needs, ensuring timely completion and customer satisfaction.
  • Maintained adequate supplies of cleaning materials and equipment and placed orders to conserve stock levels.
  • Trained and mentored all new personnel to maximize quality of service and performance.

Teaching Assistant

Kinder Academy
04.2021 - 06.2022
  • Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
  • Supported classroom maintenance and upkeep, organizing books, and materials.
  • Supported classroom activities, tutoring, and reviewing work.
  • Helped with grading assignments and tests, providing constructive feedback to students based on results.
  • Served as a mentor to new teaching assistants, providing guidance on effective strategies for classroom management and instruction.

Cashier

IGA Supermarket
10.2020 - 02.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Slightedge

Marketing Agency
02.2020 - 06.2020
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.

Cashier Supervisor

Peralta Food Market
03.2015 - 05.2019
  • Quickly and accurately counted drawers at start and end of each shift.
  • Built positive relationships with customers to increase repeat business.
  • Maintained a safe working environment, ensuring that all employees adhered to company policies and regulations at all times.
  • Improved customer satisfaction by efficiently handling cash transactions and addressing customer concerns.

Education

High School Diploma -

Philadelphia Virtual Academy
Philadelphia, PA
06-2017

Skills

  • Cleaning and sanitation
  • Guest relations
  • Customer service-focused
  • Customer service
  • Task delegation
  • Workload prioritization
  • Quality improvements
  • Customer relationship management
  • Team building
  • Staff motivation
  • Inventory control
  • Maintenance coordination

Languages

Spanish
Full Professional
English
Professional Working

Timeline

Housekeeping Supervisor

Dominguez Cleaning
09.2024 - Current

PCA For Autism

Destiny Road Too
11.2023 - 08.2024

Housekeeping Cleaning Supervisor

Dominguez Cleaning
09.2022 - 09.2023

Teaching Assistant

Kinder Academy
04.2021 - 06.2022

Cashier

IGA Supermarket
10.2020 - 02.2021

Slightedge

Marketing Agency
02.2020 - 06.2020

Cashier Supervisor

Peralta Food Market
03.2015 - 05.2019

High School Diploma -

Philadelphia Virtual Academy
Estefani Peralta