Esther De Gracia

Sales Operations Analyst with 13 years of experience in the Technology domain. In different commercial operations positions at Dell Technologies, I have acquired knowledge of sales phases and support operations including customer service, marketing, back-office positions, both inside office, hybrid, and remote work, which could be of interest to your company. Collaborative and work independently. Excellent people skills that promote positive relationships. Ability to solve problems while maintaining a clear prospective of goals. Creative, optimistic, and highly organized, willing to learn and help achieve your goals and thus contribute to your company's success and growth.

Sales Operations Analyst Area

• Excellent communication skills, both verbal and written.
• Consulting and project management skills.
• Strong analytical and problem-solving skills.
• Strong multitasking and time management skills.
• In-depth understanding of sales processes and workflows.
• Research skills for analyzing market trends and sales data.
• Ability to make sales forecasts based on performance metrics and sales data.
• Skilled in finding sales tasks that could be simplified or automated.
• Proficient in the use of sales CRM such as Salesforce and Microsoft Office 365 Sales.

www.linkedin.com/in/esther-de-gracia