Ethan South
Philadelphia
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Successful in fast-paced environments, to manage goals and team development. History of thriving in team-oriented environments.
Overview
6
6
years of professional experience
Work History
Manager/Social Media Manager
Bricks & Minifigs Manahawkin
Manahawkin
12.2024 - 08.2025
- Managed daily operations and staff scheduling for the retail store.
- Trained new employees on store policies and customer service techniques.
- Supervised inventory management and product displays for optimal customer engagement.
- Developed promotional strategies to enhance customer experience and sales.
- Resolved customer inquiries and complaints to maintain satisfaction levels.
- Coordinated special events to drive foot traffic and community involvement.
Restaurant Co-Manager
Parker’s Garage
Beach Haven
05.2024 - 08.2025
- Coordinated customer service efforts to ensure satisfaction and timely service.
- Managed daily restaurant operations, ensuring high service standards and customer satisfaction.
- Monitored health and safety compliance, ensuring a safe environment for staff and guests.
- Resolved customer complaints promptly, maintaining a positive dining experience for all patrons.
- Performed opening and closing procedures each day.
Escape Room Manager
Escape LBI
Beach Haven
05.2022 - 08.2024
Restaurant Hostess
Tide Table
Manahawkin
05.2020 - 05.2024
- Managed reservation system to optimize dining room flow and guest experience.
- Communicated wait times clearly to guests, ensuring transparency and satisfaction.
- Provided menu information and answered guest inquiries about specials and offerings.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Greeted customers and escorted them to their tables.
Escape Room Manager
Escape AC
Atlantic City
10.2022 - 05.2023
- Managed daily operations of immersive escape room experiences for guests.
- Trained and supervised staff to ensure excellent customer service standards.
Front Desk Receptionist
Jen’s Link
Barnegat Light
05.2019 - 05.2021
- Greeted visitors and directed them to appropriate departments.
- Maintained cleanliness and organization of the reception area.
- Assisted clients with inquiries, providing excellent customer service.
Education
High School Diploma -
Southern Regional High School
Manahawkin, NJ06-2020
Skills
- Staff training
- Customer engagement
- Inventory management
- Promotional strategy
- Health compliance
- Event coordination
- Problem solving
- Effective communication
- Customer service
References
References available upon request.
Timeline
Manager/Social Media Manager
Bricks & Minifigs Manahawkin
12.2024 - 08.2025
Restaurant Co-Manager
Parker’s Garage
05.2024 - 08.2025
Escape Room Manager
Escape AC
10.2022 - 05.2023
Escape Room Manager
Escape LBI
05.2022 - 08.2024
Restaurant Hostess
Tide Table
05.2020 - 05.2024
Front Desk Receptionist
Jen’s Link
05.2019 - 05.2021
High School Diploma -
Southern Regional High School
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