Eunique Carr
Philadelphia
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in a highly competitive environment.
Overview
7
7
years of professional experience
Work History
Store Manager
Windsor Fashions
10.2021 - 12.2023
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Reviewed customer feedback to make operational improvements and promote satisfaction.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Store Manager
Sunglass Hut
01.2021 - 10.2021
- Managed inventory tracking and physical inventory counts to minimize loss.
- Monitored employee performance and identified performance gaps for corrective action.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
General Manager
Extended Stay America
04.2017 - 01.2021
- Resolve customer complaints regarding sales and service.
- Trained employees on duties, policies and procedures.
- Recruited, interviewed and hired qualified staff for open positions.
- Created schedules and monitored payroll to remain within budget.
- Tracked monthly sales to generate reports for business development planning.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
Education
Some College (No Degree) - Paralegal Studies
Prism Career Institute
Philadelphia, PACertified Nurse Aide
Professional Nurses Service Training Center
General Manager Training Program
Extended Stay University
08-2019
High School Diploma - Academics
Philadelphia Youth Build Charter School
Philadelphia, PA06.2007
Carpentry
Youth Build Charter School
06-2007
Skills
- Strategic Planning
- Operations Management
- Team Oversight
- Staff Training and Development
- Schedule Management
- Customer Experiences
- Budgeting and Cost Control Strategies
Timeline
Store Manager
Windsor Fashions
10.2021 - 12.2023
Store Manager
Sunglass Hut
01.2021 - 10.2021
General Manager
Extended Stay America
04.2017 - 01.2021
Some College (No Degree) - Paralegal Studies
Prism Career Institute
Certified Nurse Aide
Professional Nurses Service Training Center
General Manager Training Program
Extended Stay University
High School Diploma - Academics
Philadelphia Youth Build Charter School
Carpentry
Youth Build Charter School
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