Ewa Kawecki
Stroudsburg
Summary
To secure a rewarding position where I can apply my skills, contributing to the growth and success of the company. Proven track record of consistently meeting and exceeding the company’s goals. Skilled in building relationships, team building, and highly regarded for exceptional communication, organizational, and problem-solving skills.
Overview
25
25
years of professional experience
Work History
Substitute Teacher - Polish School
Hanna Czuma
09.2016 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Quality Management Associate
FIDELIS CARE New York
01.2005 - 06.2015
- Company Overview: A New York State Health Plan, providing quality, affordable health coverage to children and adults in 59 counties statewide.
- Responsible Medical Record Retrieval Expert for QARR/HEDIS and other state mandated projects.
- Tracking, Organizing Data Received, and Targeted Member and Provider Outreach
- Establishing and maintaining relationships with providers for retrieval of medical records for Quality Assurance Reporting Requirements (QARR)
- Ensuring compliance when dealing with sensitive information (HIPAA, FOIA, and PA)
- Managing high level projects (QARR/HEDIS, Medicare Risk HCC and Clinical Review Group)
- Member Services Representative
- Worked with customers to assist in solving problems, enabling use of products, services, providing information, and fulfilling other needs as appropriate.
- Maintained high customer service standards as designated by organizational policies and procedures.
- Strengthened internal communications through regular team meetings, updates, reports which improved coordination among departments.
Office Manager
METROTECH MEDICAL CENTER
12.2000 - 01.2005
- Insurance Verification, Surgical Authorizations
- Maintained all office surpluses
- Managed Staff
- Handled all Escalated Inquires
- Phlebotomy, EKG, Vaccinations
- Providing High Quality assistance to all doctors in the practice
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Education
Medical Manager / Billing Trainee -
COMPUTERIZED MEDICAL BILLING
Flushing, New York05.2000
Associate in Science Degree - undefined
BOROUGH OF MANHATTAN COMMUNITY COLLEGE
New York, NY05.1999
Skills
- Customer Relations & Compliance
- Counseling & Coaching
- Managed Care: Medicare, Medicaid, FHP, Child Health Plus
- Classroom management
- Microsoft Office: Access, Excel, Outlook, PowerPoint, Word, Facets, Lotus Notes
- Exceptional written and interpersonal communication skills
- Bilingual: Polish & Communicative Russian
Timeline
Substitute Teacher - Polish School
Hanna Czuma
09.2016 - Current
Quality Management Associate
FIDELIS CARE New York
01.2005 - 06.2015
Office Manager
METROTECH MEDICAL CENTER
12.2000 - 01.2005
Associate in Science Degree - undefined
BOROUGH OF MANHATTAN COMMUNITY COLLEGE
Medical Manager / Billing Trainee -
COMPUTERIZED MEDICAL BILLING
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