Eva Le Baron
Panama City
Summary
Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills in marketing role.
Overview
2
2
years of professional experience
Work History
Sports Marketing Intern
Adidas
01.2025 - Current
- Conducted thorough market research to identify new trends and opportunities within the sports industry.
- Monitored competitor activity to stay informed about emerging trends, best practices, and potential threats.
- Generated sponsorships with related and partnering entities to enhance marketing objectives.
Customer Service Representative
Alorica
10.2023 - 01.2025
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Responded to customer requests for products, services, and company information.
Sales Associate
Boga Boutique
07.2023 - 10.2023
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Sales Assistant
American Beauty Supply
03.2023 - 05.2023
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Met and exceeded sales targets consistently, contributing to overall team success.
Education
Bacherlor's - Commercial Engineering
ADEN University
Panama City, Panama01-2026
Skills
- Market research
- Data analysis
- Customer service
- Sales strategy
- Effective communication
- Problem solving
- Team collaboration
- Project management
Languages
English
Native or Bilingual
French
Elementary
Timeline
Sports Marketing Intern
Adidas
01.2025 - Current
Customer Service Representative
Alorica
10.2023 - 01.2025
Sales Associate
Boga Boutique
07.2023 - 10.2023
Sales Assistant
American Beauty Supply
03.2023 - 05.2023
Bacherlor's - Commercial Engineering
ADEN University
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