Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Eva Le Baron

Panama City

Summary

Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills in marketing role.

Overview

2
2
years of professional experience

Work History

Sports Marketing Intern

Adidas
01.2025 - Current
  • Conducted thorough market research to identify new trends and opportunities within the sports industry.
  • Monitored competitor activity to stay informed about emerging trends, best practices, and potential threats.
  • Generated sponsorships with related and partnering entities to enhance marketing objectives.

Customer Service Representative

Alorica
10.2023 - 01.2025
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Responded to customer requests for products, services, and company information.

Sales Associate

Boga Boutique
07.2023 - 10.2023
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Sales Assistant

American Beauty Supply
03.2023 - 05.2023
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Met and exceeded sales targets consistently, contributing to overall team success.

Education

Bacherlor's - Commercial Engineering

ADEN University
Panama City, Panama
01-2026

Skills

  • Market research
  • Data analysis
  • Customer service
  • Sales strategy
  • Effective communication
  • Problem solving
  • Team collaboration
  • Project management

Languages

English
Native or Bilingual
French
Elementary

Timeline

Sports Marketing Intern

Adidas
01.2025 - Current

Customer Service Representative

Alorica
10.2023 - 01.2025

Sales Associate

Boga Boutique
07.2023 - 10.2023

Sales Assistant

American Beauty Supply
03.2023 - 05.2023

Bacherlor's - Commercial Engineering

ADEN University
Eva Le Baron