Eva Le Baron
Panama City
Summary
Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills in marketing role.
Overview
2
2
years of professional experience
Work History
Sports Marketing Intern
Adidas
Panama City, Panama
01.2025 - Current
- Conducted thorough market research to identify new trends and opportunities within the sports industry.
- Monitored competitor activity to stay informed about emerging trends, best practices, and potential threats.
- Generated sponsorships with related and partnering entities to enhance marketing objectives.
Customer Service Representative
Alorica
Panama City, Panama
10.2023 - 01.2025
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Responded to customer requests for products, services, and company information.
Sales Associate
Boga Boutique
Chiriqui, Panama
07.2023 - 10.2023
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Sales Assistant
American Beauty Supply
Chiriqui, Panama
03.2023 - 05.2023
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Met and exceeded sales targets consistently, contributing to overall team success.
Education
Bacherlor's - Commercial Engineering
ADEN University
Panama City, Panama01-2026
Skills
- Market research
- Data analysis
- Customer service
- Sales strategy
- Effective communication
- Problem solving
- Team collaboration
- Project management
Languages
English
Native or Bilingual
French
Elementary
Timeline
Sports Marketing Intern
Adidas
01.2025 - Current
Customer Service Representative
Alorica
10.2023 - 01.2025
Sales Associate
Boga Boutique
07.2023 - 10.2023
Sales Assistant
American Beauty Supply
03.2023 - 05.2023
Bacherlor's - Commercial Engineering
ADEN University
Similar Profiles
Jose MoranJose Moran
Cherry Picker Operator at AdidasCherry Picker Operator at Adidas
ISAURY VEGAISAURY VEGA
Store Sales Associate at AdidasStore Sales Associate at Adidas
Montrell HarperMontrell Harper
Sales Associate at AdidasSales Associate at Adidas