Results-driven professional with a track record in enhancing customer satisfaction, meeting goals and managing multiple aspects of business. A strong ability to adapt and work with others to achieve goals with a willingness to learn.
Overview
15
15
years of professional experience
Work History
Owner/Operator
Patriot Lawn and Landscape LLC
Mill Hall, PA
07.2022 - Current
Provided exceptional communication with customers, addressing issues promptly to ensure customer satisfaction and repeat business.
Managed daily operations to ensure efficient workflow and customer satisfaction.
Created marketing strategies to promote services and attract new customers.
Trained staff on operational procedures and safety protocols to enhance productivity.
Account Sales Manager
Independence Landscape
Lorton, VA
08.2020 - 07.2022
Developed and maintained strong customer relationships to drive sales growth.
Exceeded sales targets consistently through careful planning and diligent follow-up with prospective customers.
Analyzed market trends to identify new business opportunities and improve competitiveness.
Boosted client retention rate by providing exceptional customer service and addressing concerns promptly.
Collaborated with marketing team to create effective promotional materials for targeted audiences, increasing brand awareness.
Actively participated in cross-functional teams on projects aimed at enhancing overall organizational performance.
Service Delivery/Completions Manager
NexTier Completion Solutions
Mill Hall, PA
09.2010 - 04.2020
Managed day to day frac operations to ensure work was completed safe, efficient and profitable.
Communicated directly with oil/gas production company's and frac crews, ensuring job Specific details were met.
Analyzed frac project metrics to identify areas for improvement, driving continuous process enhancements across operations.
Accomplished multiple tasks within established timeframes.
Implemented best practices, resulting in improved project timelines and client satisfaction rates.