Evan Solomon
Bethlehem
Summary
Dynamic leader with extensive experience at DHL Supply Chain, excelling in team building and budgeting. Achieved an 80% EOS score while reducing turnover by 40%. Proven track record in project management and succession planning, driving operational success and fostering employee loyalty through strategic initiatives.
Overview
9
9
years of professional experience
Work History
General Manager I
DHL Supply Chain
08.2021 - Current
- Implemented operational strategies and effectively built customer and employee loyalty.
- Maintained an average of 80% EOS score over the past four years
- Consistently supported customer growth by reducing spend and managing a favorable annualized budget over the past four years
- Supported with a 5 year contract renewal as well as a second US node in Jacksonville, Florida
- Reduced turnover YoY by 40% in the last FY
- Navigated long term development and succession planning for all 18 members of leadership
Operations Manager I
DHL Supply Chain
07.2020 - 08.2021
- Developed project management roadmap to define objectives, timelines and milestones during the start up of a 1.2 million square foot warehousing operation.
- Set, enforced and optimized internal policies to maintain efficiency, responsiveness to demands, and decrease loss and damage costs.
- Established positive and effective communication among unit staff and organizational leadership, reducing misunderstandings, late tasks, and customer wait times.
- Monitored customer feedback to devise business strategies and determine process improvements for better customer experiences.
- Reviewed financial reports each day and investigated variances with accounting staff to keep records accurate.
Operations Manager II
DHL Supply Chain
09.2018 - 07.2020
- Devised processes to boost long-term business success and maintained a 3% favorability to budget over a two year period.
- Worked closely with the inventory management team to avoid a breach in capacity driven by an unexpected 15% increase in volume.
- Managed site as interim General Manager for a 3 month period.
- Spoke to site performance in weekly/monthly budget meetings with customers senior management.
- To generate additional profit, I held weekly meetings to align supervisors on strategies that ultimately resulted in a 5% decrease in indirect hour utilization over a two year period.
Operations Supervisor
DHL Supply Chain
06.2017 - 09.2018
- Contributed to an 85% approval rating on annual site Employee Opinion Survey.
- Elected as the sites Change Champion in an international implementation of a new warehouse management system.
- Elected to manage, mentor, and develop two site interns over a four month period.
Education
Bachelor of Science - Marketing
Indiana University of Pennsylvania
Indiana, Pennsylvania, PA05-2017
Skills
- Team building
- Budgeting and forecasting
- Distribution center management
- Project Management
- Succession Planning
Timeline
General Manager I
DHL Supply Chain
08.2021 - Current
Operations Manager I
DHL Supply Chain
07.2020 - 08.2021
Operations Manager II
DHL Supply Chain
09.2018 - 07.2020
Operations Supervisor
DHL Supply Chain
06.2017 - 09.2018
Bachelor of Science - Marketing
Indiana University of Pennsylvania