Evan Tannehill
Pittsburgh
Summary
Results-driven individual with experience in customer service and project management. Skilled in conflict resolution and effective communication, consistently fostering team collaboration to achieve operational excellence and enhance customer satisfaction.
Overview
7
7
years of professional experience
Work History
Delivery Driver
Dominos's Pizza
Indiana
01.2024 - Current
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Processed cash transactions and payments accurately to ensure smooth delivery operations.
- Resolved customer inquiries and issues during deliveries to ensure a positive experience.
- Trained new drivers on delivery routes and company policies to enhance team readiness.
- Communicated effectively with team members to coordinate orders during peak hours.
Sales Associate
Dicks Sporting Goods
Pittsburgh
10.2022 - Current
- Executed cashier responsibilities while mastering essential sales techniques and promoting add-ons like protection plans and credit cards to customers.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Upsold additional items based on customer interests and needs.
- Showcased product features and tailored benefits to align with customer needs.
- Adjusted sales strategies based on customer feedback to enhance sales outcomes.
- Collaborated with sales team to meet and exceed group targets.
- Built and maintained relationships with peers and upper management to drive team success.
- Trained new team members in cash register operation, stock procedures, and customer services.
Soccer Referee
MYS
McKees Rocks
01.2019 - 10.2021
- Maintained up-to-date knowledge of soccer laws, rules, regulations, techniques, strategies, tactics, and sportsmanship principles.
- Managed game flow to enhance pace and player engagement during matches.
- Resolved disputes promptly through effective communication with players and coaches.
- Recorded scores and match statistics to ensure accuracy and integrity of match outcomes.
- Collaborated effectively with colleagues on complex decisions requiring multiple perspectives.
Education
Bachelor of Science - Marketing
Indiana University of Pennsylvania
Indiana, PA12-2026
Skills
- Customer service
- Effective communication
- Team collaboration
- Project management
- Conflict resolution
- Relationship building
- Lead generation
- Sales techniques
- Sales strategies
- Customer engagement
Timeline
Delivery Driver
Dominos's Pizza
01.2024 - Current
Sales Associate
Dicks Sporting Goods
10.2022 - Current
Soccer Referee
MYS
01.2019 - 10.2021
Bachelor of Science - Marketing
Indiana University of Pennsylvania