Evelyn Ford
Chester
Summary
CPR Certified HIPPA Certified Excellent Customer Service Time Management Reliable Detail Oriented Knowledgeable in Chiropractic care Excellent Communication Skills Team Player Positive Attitude
Overview
7
7
years of professional experience
Work History
DR JOHN TRAVERSO
EDDYSTONE
01.2020 - Current
- Greet patients entering facility
- Take patients' medical history and information regarding their condition
- Schedule appointments with the telephone
- Coordinate providers' patients' appointments
- Take and verify insurance information from patients
- Prepare accurate charts and enter notes into the system
CHIROPRATIC ASSISTANT
GARNET VALLEY SPORT AND SPINE
GARNET VALLEY
09.2018 - 03.2019
- Preparing treatment rooms for patient examinations as per appointments
- Conducting interviews with patients and obtaining medical information of patients.
- Assisting physician in escorting patients to examination systems.
- Maintaining a record of patients medical history and analyzing test results
- Receiving and sorting incoming payments with attention to credibility
- Managing the status of accounts and balances and identifying inconsistencies
CUSTOMER SERVICE REP
MOORE EYE INSTITUTE
SPRINGFIELD
12.2017 - 06.2018
- Answers inbound telephone calls from current and prospective patients
- Knowledge of company services and customer service processes
- Insurance Verification
- Takes and processes transactions by telephone, internet, and correspondence from patients and representatives
- Enters and maintains database records of customer profiles and prepares and maintains status reports
- Acts as a liaison for patients
- Researches and resolves issues to ensure patient retention and satisfaction.
Education
High School Diploma -
Chester High Schoold
Chester, PA06-2002
MEDICAL BILLING/CODING -
ALLSTATE CAREER SCHOOL
Essington, PASkills
- Patient scheduling
- Insurance verification
- EMR / EHR
- HIPAA compliance
- Multitasking
- Professionalism
- CPR certified
- Co-payment collection
Accomplishments
- perfect attendance
- five year certificate
Timeline
DR JOHN TRAVERSO
01.2020 - Current
CHIROPRATIC ASSISTANT
GARNET VALLEY SPORT AND SPINE
09.2018 - 03.2019
CUSTOMER SERVICE REP
MOORE EYE INSTITUTE
12.2017 - 06.2018
High School Diploma -
Chester High Schoold
MEDICAL BILLING/CODING -
ALLSTATE CAREER SCHOOL
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