Evelyn Green
1724 East Canal Rd. Dover
Summary
Driven professional with a proven track record at Panera Bread, enhancing team efficiency and customer satisfaction through exceptional customer service and problem-solving skills. Excelled in leadership roles, significantly improving operational workflows and safety standards. Skilled in cash handling and computer applications, demonstrating a versatile blend of hard and soft skills to drive positive outcomes. Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.
Overview
3
3
years of professional experience
Work History
Team Member
Panera Bread
02.2023 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Assisted with inventory counts and stocking of merchandise.
Team Member
Pizza Hut
10.2022 - 02.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Trained new team members by relaying information on company procedures and safety requirements.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
- Enhanced organizational efficiency by streamlining internal processes for food safety and regulatory compliance.
- Maintained high standards of food safety and cleanliness, surpassing local health inspections.
Sales Associate
Torrid Clothing Store
05.2022 - 10.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
High School Diploma -
Dover Area High School
Dover, PA06.2024
Skills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Clear Communication
- Collaboration and Teamwork
- Attention to Detail
- Following Instructions
- Cash Handling
- Cleaning
- Flexible Schedule
- Leadership Qualities
- Workplace Safety
- Money Handling
- Decision-making capabilities
- Computer Skills
- Safety understanding
- Heavy Lifting
- Creativity and Innovation
- Organizing Work Stations
Timeline
Team Member
Panera Bread
02.2023 - Current
Team Member
Pizza Hut
10.2022 - 02.2023
Sales Associate
Torrid Clothing Store
05.2022 - 10.2022
High School Diploma -
Dover Area High School
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