Summary
Overview
Work History
Education
Skills
Timeline
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Ezekiel Himmelwright

Nazareth

Summary

Dynamic leader with a proven track record in supervisory roles. Adept at recruitment and mentoring, fostering a collaborative work environment. Skilled in loss prevention and multitasking, ensuring operational excellence and seamless store operations. Strong focus on team collaboration and achieving results. Expertise in inventory management, customer service, and staff training, coupled with excellent problem-solving and communication skills.

Overview

6
6
years of professional experience

Work History

Store Manager

Dollar General
11.2023 - Current
  • Directed daily store operations, maintaining inventory accuracy and product presentation.
  • Ensured product from new shipments made it to the sales floor in a timely and organized fashion, both by directing employees to do so and personally stocking shelves.
  • Engaged in team training sessions to familiarize with store policies and procedures.
  • Handled check-in of new product and maintenance of the store's relationship with third-party vendors.
  • Executed completion of new planograms when directed to do so by the company.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Saw to the hiring, training and mentoring of new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
  • Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Assistant Store Manager

Dollar General
12.2021 - 11.2023
  • Assisted in managing daily store operations, ensuring smooth workflow and customer satisfaction.
  • Personally trained approximately one dozen sales associates, as well as several shift leads.
  • Resolved customer inquiries and complaints effectively, enhancing overall service quality.
  • Monitored compliance with company policies and procedures among staff members.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Directed employees and handled money counting and deposit preparation as manager-on-duty in the absence of store manager.
  • Supervised and actively participated in stocking activities to ensure the sales floor consistently had the merchandise it needed on the shelves.

Cook

Bert's Steakhouse
01.2021 - 11.2021
  • Prepared and cooked menu items according to standardized recipes and food safety regulations.
  • Maintained cleanliness and organization of kitchen workspace, ensuring compliance with health standards.
  • Assisted in training new kitchen staff on proper cooking techniques and equipment usage.
  • Ensured timely service during peak hours by coordinating with front-of-house staff for orders.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

Gravedigger

Slatedale Cemetery Services, LLC
06.2019 - 10.2020
  • Operated equipment and used tools to both dig and fill in graves in a timely fashion.
  • Handled heavy equipment to erect tombstones.
  • Prepared graveside set-ups including tents, chairs, decorations, and equipment to lower caskets for funeral services.
  • Saw to the maintenance and landscaping of a large cemetery when not needed to actively provide funerary services.
  • Coordinated with funeral directors to ensure timely execution of services.

Education

High School Diploma -

Palmerton Area Senior High School
Palmerton, PA
06-2019

Skills

  • Problem-solving
  • Multitasking and organization
  • Outstanding communication skills
  • Recruitment and hiring
  • Staff management
  • Strategic thinker
  • Loss prevention
  • Inventory management
  • Team leadership
  • Training and mentoring

Timeline

Store Manager

Dollar General
11.2023 - Current

Assistant Store Manager

Dollar General
12.2021 - 11.2023

Cook

Bert's Steakhouse
01.2021 - 11.2021

Gravedigger

Slatedale Cemetery Services, LLC
06.2019 - 10.2020

High School Diploma -

Palmerton Area Senior High School

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Ezekiel Himmelwright