Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Fabiola Mejias

Parksburg

Summary

Dynamic and dedicated professional with extensive experience at Turkey Hill, excelling in customer service and cash handling. Proven ability to enhance customer loyalty through effective communication and conflict resolution. Recognized for maintaining a clean and organized environment while training new staff, ensuring compliance with safety standards. Fluent in English and Spanish.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Cashier

Turkey Hill
11.2024 - 06.2025
  • Handled returns and exchanges following company policies and procedures.
  • Collaborated with team members to improve service delivery during peak hours.
  • Adapted quickly to changing promotions and product offerings effectively.
  • Provided support in stocking shelves and managing inventory levels as needed.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Answered questions about store policies and addressed customer concerns.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Enhanced shopping experience, provided product information and location assistance.
  • Facilitated positive shopping experience, greeted customers warmly upon entry.
  • Enhanced customer loyalty by participating in rewards program enrollment.
  • Improved efficiency, organized checkout area for optimal workflow.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Handled cash with high accuracy and took care to check bills for fraud.

Culinary Associate

Tel Hai Retirement Community
08.2022 - 11.2024
  • Prepared and plated meals according to dietary guidelines and resident preferences.
  • Assisted in food service operations, ensuring timely delivery to dining areas.
  • Maintained cleanliness and organization of kitchen workspace and equipment.
  • Collaborated with team members to enhance meal presentation and quality.
  • Followed safety protocols in food handling and preparation processes.
  • Participated in training new associates on kitchen procedures and standards.
  • Maintained strict adherence to food safety regulations, ensuring a safe dining experience for all guests.
  • Collaborated with team members to maintain a clean and organized work environment, ensuring optimal productivity.
  • Participated in regular training sessions, staying up-to-date on industry trends and best practices.
  • Successfully balanced multiple tasks simultaneously while maintaining composure under pressure.
  • Cleaned and maintained work areas, equipment and utensils.
  • Followed food safety practices and sanitation guidelines.
  • Loaded dishes, glasses and tableware into dishwashing machines.
  • Maintained composure and work quality while under stress.
  • Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
  • Stocked and rotated food items according to expiration dates.
  • Lifted and carried heavy materials.
  • Prepared sandwiches, salads and other specialty items according to customer specifications.
  • Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
  • Assisted in setting up and breaking down kitchen stations.
  • Monitored food temperature, discarding items not stored correctly.
  • Trained new staff on food preparation and safety procedures.

Cashier

McDonald's
04.2022 - 07.2022
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained accurate cash drawer balances throughout shifts.
  • Assisted customers with product inquiries and store navigation.
  • Ensured cleanliness and organization of checkout area and merchandise displays.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

LPN - Nursing

Chester County Intermediate Unit Practical Nursing
Downingtown, PA

High School Diploma -

Twin Valley High School
Elverson, PA
06.2024

Health Career Pathways

TCHS Brandywine
Downingtown, PA
05.2024

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Customer service excellence
  • Reliability and punctuality
  • Customer relations
  • Written and verbal communication
  • Professionalism and courtesy
  • Product restocking
  • Conflict resolution
  • Product knowledge
  • Refunds and exchanges
  • Issue resolution
  • Complex Problem-solving
  • Guest inquiries
  • ID verification
  • Attention to detail
  • Daily reporting
  • Proficient in software
  • Report preparation
  • Multitasking and organization
  • Organizational growth
  • Clear communication
  • Data entry
  • Empathy and patience
  • Training and onboarding
  • Fluent English and Spanish

Certification

CPR

Languages

Spanish
Native or Bilingual

Timeline

Cashier

Turkey Hill
11.2024 - 06.2025

Culinary Associate

Tel Hai Retirement Community
08.2022 - 11.2024

Cashier

McDonald's
04.2022 - 07.2022

LPN - Nursing

Chester County Intermediate Unit Practical Nursing

High School Diploma -

Twin Valley High School

Health Career Pathways

TCHS Brandywine

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Fabiola Mejias