Faith Smith
Philadelphia
Summary
Personable and organized with a talent for effective team coordination and problem-solving. Possesses a solid grasp of operational procedures and excels in managing daily tasks and customer interactions. Ready to drive efficiency and support organizational goals through proactive leadership and strategic planning.
Overview
2025
2025
years of professional experience
Work History
Assistant Manager
Dunkin' Donuts
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership
- Delegated daily tasks to team members to optimize group productivity
- Directed and led employees, supervising activities to drive productivity and efficiency
- Collaborated with store manager to develop strategies for achieving sales and profit goals
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies
- Coached team members and delivered constructive feedback to promote better productivity and build confidence
Sales Associate
TJ Max
- Assisted customers with finding specific products, answered questions, and offered product advice
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
- Built and maintained relationships with peers and upper management to drive team success
- Used technology resources to assist customers in locating and selecting items
- Increased purchase amounts by cross-selling with similar products
- Developed trusting relationships with customers by making personal connections
Data Entry Associate
CareGivers America
- Manage the current employee caseload by ensuring all timesheets are received by the weekly payroll
- Complete data entry and shift confirmation of all shifts worked in the appropriate EHR platform
- Maintained strict confidentiality
- Monitored and assisted with employee compliance for clocking in and out using the EVV system
- Run EHR reports to send mass communications to employees with missing timesheets or shift discrepancies, providing clear instructions for corrections
Host
Jefferson Hospital
04.2024 - Current
- Prepared simple food products both hot/cold and serves portioned food to patients, visitors and hospital staff
- Participated in the preparation, assembly, and delivery of meals and food items for patients, hospital staff, and visitors
- Participates in providing nutritional care to patients
- Practices proper food handling techniques and maintains an appropriate level of sanitation in the department
- Delivered food in a timely manner
Education
Bachelor of Science - Business, Health Services
Pennsylvania State University
University Park, PA05-2026
High School Diploma -
St. Hubert Catholic High School for Girls
Philadelphia, PA06.2021
Skills
- Assistance
- Teamwork and Collaboration
- Display Setup
- Brand Promotions
- Cash Handling
- Order Processing
- Verbal and Written Communication
- Problem-Solving
- Customer Service
- Decision-making
- Task delegation
Clubs
- ODEI (Opportunity of Diversity Equity and Inclusion), Pennsylvania State University
- Ministry Club, St. Hubert Catholic High School for Girls
Timeline
Host
Jefferson Hospital
04.2024 - Current
High School Diploma -
St. Hubert Catholic High School for Girls
Assistant Manager
Dunkin' Donuts
Sales Associate
TJ Max
Data Entry Associate
CareGivers America
Bachelor of Science - Business, Health Services
Pennsylvania State University
Similar Profiles
Richard AbainciaRichard Abaincia
Shift Manager at Golden Donuts Incorporated/ Dunkin DonutsShift Manager at Golden Donuts Incorporated/ Dunkin Donuts
Byron JoaquinByron Joaquin
Closing Shift Leader at Dunkin' Donuts | Baskin RobbinsClosing Shift Leader at Dunkin' Donuts | Baskin Robbins
Nurul Syafiqah Bte Muhammad RiduanNurul Syafiqah Bte Muhammad Riduan
Food and Beverage Associate at Dunkin' DonutsFood and Beverage Associate at Dunkin' Donuts