I am interesting in having a women's ministry
I am interested in having a women's bible study once a week
I am a compassion and desire to have a women's bible book club
Felice Ballard
Landsdowne
Summary
Dedicated Floor Associate with strong expertise in customer engagement, stock replenishment, and workplace safety. Proven ability to enhance operational efficiency and customer satisfaction through effective inventory management and cleanliness.
Overview
9
9
years of professional experience
Work History
Floor Associate
Goodwill
Chichester Pennsylvania
06.2016 - 12.2018
- Conducted inventory management, ensuring accurate stock levels and product availability.
- Implemented process improvements that enhanced the overall efficiency of store operations.
- Assisted in merchandising efforts, optimizing product displays for increased visibility and sales.
- Collaborated with team members to maintain a clean, organized, and welcoming environment for customers.
- Resolved customer inquiries and concerns promptly to enhance satisfaction and loyalty.
- Monitored safety protocols, promoting a secure shopping experience for all patrons.
- Assisted coworkers when needed to ensure all tasks were completed efficiently, fostering teamwork within the store environment.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Increased customer satisfaction by providing excellent product knowledge and timely assistance on the sales floor.
- Answered questions about store policies and addressed customer concerns.
- Managed time effectively during shifts, prioritizing tasks according to urgency for optimal productivity.
- Demonstrated strong problem-solving skills by addressing customer inquiries or concerns quickly and effectively.
- Enhanced operational efficiency by organizing shelves, racks, and other display areas for easy access and navigation by customers.
- Maintained store cleanliness, ensuring a welcoming environment for customers and improving overall shopping experience.
- Informed customers of current store promotions to encourage additional sales purchases.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Assisted in inventory management, accurately tracking stock levels and aiding in restocking efforts for seamless replenishment of merchandise.
- Collaborated with fellow associates to achieve daily sales goals, contributing to the store''s overall success.
Customer Experience Sales Floor Associate
Goodwill
Swarthmore, PA
01.2010 - 12.2012
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Assisted in maintaining an organized sales floor through effective merchandising and product placement strategies.
- Collaborated with team members to enhance operational efficiency during peak hours.
- Trained new associates on store policies, procedures, and customer interaction techniques.
- Monitored inventory levels and restocked merchandise to ensure availability for customers.
- Implemented feedback from customers to improve overall shopping experience and satisfaction rates.
- Conducted regular visual inspections of the sales floor to uphold cleanliness and presentation standards.
Education
Bachelor of Science - Bachelor of Science
Harcum College
Bryn Mawr, PABachelor of Arts - Ministry of Divinity
Manna University
Fayetteville, NC08-2024
Master of Arts - MA Ministry
Lancaster Bible College
Lancaster, PA08-2024
Skills
- Customer engagement
- Shelf stocking
- Product knowledge expertise
- Cleanliness and hygiene
- Workplace safety
- Pricing accuracy
- Item location assistance
- Stock replenishment
Interests
Timeline
Floor Associate
Goodwill
06.2016 - 12.2018
Customer Experience Sales Floor Associate
Goodwill
01.2010 - 12.2012
Bachelor of Science - Bachelor of Science
Harcum College
Bachelor of Arts - Ministry of Divinity
Manna University
Master of Arts - MA Ministry
Lancaster Bible College