Summary
Overview
Work History
Education
Skills
Timeline
Generic

Felisha Kun

McKeesport

Summary

Adaptable professional with a versatile background in customer service, hairstyling and caring for clients with mental disabilities. known for strong communication and time management skills, contributing to enhanced team performance and client satisfaction.

Overview

11
11
years of professional experience

Work History

UCPS, Residental & Day Program

Barber National Institute - Main Campus East Enterance
Bridgeville
11.2021 - Current

each Completed day-to-day duties accurately and efficiently.

  • Developed innovative ideas and solutions that improved team collaboration and effectiveness.
  • Collaborated with diverse coworkers to achieve goals and resolve product and service issues.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Addressed customer requests and inquiries to enhance overall satisfaction.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Maintained updated knowledge through continuing education and advanced training.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Drove clients throughout communities to do any activities of their choice

Hair stylist

Great Clips
North Versailles
09.2015 - 10.2021
  • Consulted with clients to determine desired hairstyles and suitable services.
  • Performed haircuts, color treatments, and styling techniques for diverse clientele.
  • Executed trending hairstyles while staying updated on industry developments and techniques.
  • Managed appointment scheduling to optimize workflow and client satisfaction during shifts.
  • Greeted customers, answered phones and booked appointments.
  • Provided consultations to clients about their desired hairstyle and hair care needs.
  • Shampooed, conditioned, cut, colored and styled hair according to client's instructions.
  • Organized scheduling of appointments throughout the day.
  • Assisted other stylists with busy periods in the salon.
  • Recommended products to clients based on their individual needs.
  • Managed cash register transactions during checkout process.
  • Tracked inventory of supplies used for styling services.

Laborer

Clariton Mills( Matrix)
Clairton
06.2015 - 09.2015
  • Assisted in maintaining a clean and organized work environment.
  • Followed safety protocols to ensure workplace safety standards.
  • Loaded and unloaded materials from trucks and storage areas.
  • Collaborated with team members to complete daily production goals.
  • Organized tools, supplies, and equipment needed for specific jobs according to instructions provided by supervisor.
  • Office assistant cut checks, scheduling,accounting

Hair Stylist

Fantastic Sams
White Oak
12.2014 - 06.2015
  • Provided personalized hairstyling consultations to achieve desired client looks.
  • Executed haircutting, coloring, and styling techniques for diverse hair types.
  • Maintained cleanliness and organization of salon tools and workstations.
  • Assisted clients with product selection to enhance hair care routines.
  • Collaborated with team members to ensure efficient salon operations.
  • Educated clients on proper hair maintenance and styling tips.

Education

Phlebotomist

Phlebotomy Trainig Center
Pittsburgh, PA
09.2011

Cosmetology

Empire Beauty School
West Mifflin, PA
02.2011

High School Diploma -

McKeesport
Pa
06.2006

Skills

  • Customer service
  • Hair coloring techniques
  • Appointment scheduling
  • Team collaboration
  • Problem solving
  • Time management
  • Process improvement
  • Communication skills
  • Performance enhancement
  • Safety compliance
  • Supervision and leadership
  • Recordkeeping
  • Analytical and critical thinking
  • Organization and time management
  • Flexible and adaptable
  • Good Telephone Etiquette
  • Relationship building
  • Problem-solving
  • Analytical thinking
  • Training & Development

Timeline

UCPS, Residental & Day Program

Barber National Institute - Main Campus East Enterance
11.2021 - Current

Hair stylist

Great Clips
09.2015 - 10.2021

Laborer

Clariton Mills( Matrix)
06.2015 - 09.2015

Hair Stylist

Fantastic Sams
12.2014 - 06.2015

Phlebotomist

Phlebotomy Trainig Center

Cosmetology

Empire Beauty School

High School Diploma -

McKeesport
Felisha Kun