Felix Cardoso-Perez
Abington
Summary
Diligent and responsible General Merchandise Associate with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Providing excellent customer service and problem solving abilities. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty.
Overview
3
3
years of professional experience
Work History
Food and Beverage Associate
Target
04.2023 - 07.2024
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Maintained effective team member and manager communication.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Developed plan-o-grams and layouts that maximized sales.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Organized merchandise on floor, priced items with scan gun and switched price tickets according to promotional sales and sale expiration dates.
- Addressed customer questions and concerns with detailed product information.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
- Kept work areas sanitized and organized to avoid any hazards
Front End Associate
Giant Food Stores
02.2022 - 04.2023
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Excellent communication and teamwork with team members to get tasks done efficiently
- Able to work in high demanding situations
- Worked closely with shift manager to solve problems and handle customer concerns
- Replaced merchandise stock throughout check-out lines and end-cap displays.
- Able to lift heavy items and used a lift to move heavier loads of items
- Facilitated cash, check and credit transactions on cash register with excellent accuracy
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Brand Representative
Hollister.Co
12.2021 - 12.2021
- Organized and stocked merchandise to keep necessary levels for sales demand.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Assisted with daily opening and closing tasks to maintain clean, neat and professional store.
- Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
Front End Associate
Walmart
05.2021 - 10.2021
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Learned Stocking and provided backup at key times.
- Performed cash, card and check transactions to complete customer purchases.
- Lifted up to 75 pounds at once and used forklift to move heavier loads.
- Answered questions about store policies and addressed customer concerns.
- Monitored self-checkout systems and provided assistance or intervention where required.
Education
Diploma -
Abington Senior High School
Abington, PA06.2022
Skills
- Team collaboration
- Adaptability
- Food safety knowledge
- Customer Relations
- Rewards Programs
- Customer Inquiries
- Currency counting
- Brand Promotion
- Cleaning and sanitizing
- Staff Training
- Cash register operation
- Stocking and replenishing
- Product restocking
- Shelving of products
- Heavy lifting
- Product location
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Food and Beverage Associate
Target
04.2023 - 07.2024
Front End Associate
Giant Food Stores
02.2022 - 04.2023
Brand Representative
Hollister.Co
12.2021 - 12.2021
Front End Associate
Walmart
05.2021 - 10.2021
Diploma -
Abington Senior High School
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