Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Certification
Timeline
Generic

Fernando Munoz

Allentown

Summary

Hardworking Crew Manager proficient in overseeing team to drive consistent results. Offers proven knowledge and skills honed in environments. Dedicated to continuous improvement and team development.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Crew Manager

White Castle
Whitehall
11.2022 - Current
  • Supervised daily operations to maintain efficiency and service quality.
  • Trained new crew members on food safety and customer service protocols.
  • Managed inventory levels and placed orders for necessary supplies.
  • Assisted with resolving customer complaints to enhance satisfaction.
  • Supervised and trained crew members on safety protocols, customer service standards, and job duties.
  • Responded promptly to customer inquiries or complaints via phone calls or emails.
  • Maximized customer satisfaction by organizing consistent, high-quality service for needs.
  • Trained new employees to perform duties.

Education

High School Diploma -

William Allen High School
Allentown, PA
06-2023

Some College (No Degree) - Health Sciences

Lehigh Carbon Community College
Schnecksville, PA

Skills

  • Team leadership
  • Time management
  • Complaint resolution
  • Effective communication
  • Staff training
  • Quality assurance
  • Reliable and responsible
  • Bilingual (Advanced English and Spanish)

Affiliations

  • I love playing volleyball, I play tournements almost every weekend.

Languages

English
Full Professional
Spanish
Native/ Bilingual

Accomplishments

  • I got Honor Roll in high school, i played for the volleyball and got the mvp of the season.

Certification

  • I got my driver license

Timeline

Crew Manager

White Castle
11.2022 - Current

High School Diploma -

William Allen High School

Some College (No Degree) - Health Sciences

Lehigh Carbon Community College

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Fernando Munoz