Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Emily Rak

Slatington

Summary

Experienced professional with a background in recovery, skilled at overcoming obstacles. Demonstrates exceptional problem-solving abilities and a proactive approach to tackling new challenges. Known for adaptability, creativity, and a results-driven mindset. Committed to making impactful contributions and driving organizational success.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Certified Recovery Specialist

Treatment Trends
06.2024 - Current
  • Maintained safety and program structure by monitoring individuals' activities.
  • Tracked client participation in treatment services to identify attendance issues.
  • Arranged community initiatives to build supportive networks for improved rehabilitation.
  • Maintained client confidentiality and adhered to HIPAA guidelines.
  • Assessed individuals' needs and planned bespoke recovery programs to achieve personalized goals.
  • Coordinated referrals for addiction services based on individual client needs and preferences.

Dispatch, Logistics Coordinator

Hooda Transport Inc
12.2020 - Current
  • Verified accurate account invoicing through collaboration with accounting department.
  • Managed system support functions to set priorities and service levels expectations.
  • Processed and entered customer orders into database and provided proactive customer service for accounts.
  • Collaborated with shipping department staff to facilitate smooth materials returns to correct vendors.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Generated documentation and information required for customer shipments.
  • Tracked orders and notified customers of status or potential delays.
  • Monitored and reported on transportation costs and properly filed shipping documents.
  • Liaised between warehouse personnel and customer to facilitate account and operational needs.
  • Coordinated regular inspections of vehicles and scheduled preventive maintenance.
  • Organized paperwork and explained individual job parameters for each assignment.
  • Responded to high volume of phone and email requests to provide logistics information.
  • Monitored driver locations in field and solved discrepancies to keep team on-track.
  • Controlled costs with optimized route plan to maximize daily appointments and minimize time or field waste.

Printing Press Assistant

Fry Communications Inc.
03.2019 - 03.2020
  • Produced high-quality brochures, flyers, four-color artwork and mailers.
  • Prepared and operated offset printing press for maximum efficiency and production.
  • Proofed all job orders, securing client approval prior to production.
  • Operated press to achieve highest print quality and productivity with minimal scrap.
  • Reviewed completed orders for quality and accuracy.
  • Properly secured loads with security straps, covers and security seals.
  • Set up and operated printing press machines.
  • Loaded and positioned unprinted materials.
  • Successfully completed monthly safety training sessions.

Line Cook, Fry Cook

Big Woodys Sports Bar
09.2017 - 01.2019
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Created identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Communicated closely with servers to fully understand special orders for customers.
  • Cleaned and maintained fryers and grills to keep appliances in working condition.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Cleaned, stocked and restocked workstations and display cases.
  • Washed, cut and prepared foods designated for cooking.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.

Education

High School Diploma -

William Allen High School
Allentown, PA
06.2006

Skills

  • Effective recovery plan development
  • Motivational interviewing
  • Resource navigation
  • Ongoing professional development
  • Client advocacy
  • Documentation
  • Client relationship building
  • Service coordination

Certification

Certified Recovery Specialist

Pennsylvania Certification Board

Certification #20317

Issued 5/20/2024

Timeline

Certified Recovery Specialist

Treatment Trends
06.2024 - Current

Dispatch, Logistics Coordinator

Hooda Transport Inc
12.2020 - Current

Printing Press Assistant

Fry Communications Inc.
03.2019 - 03.2020

Line Cook, Fry Cook

Big Woodys Sports Bar
09.2017 - 01.2019

High School Diploma -

William Allen High School

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Emily Rak