Summary
Overview
Work History
Education
Skills
Timeline
Generic

Fionna Silsbee

Souderton

Summary

I have worked at Dunkin Donuts for two years so I have previous knowledge in fast food and customer service. I quickly became a shift leader. I have skills with using a cash register and dealing with customers in a friendly manner. I am hard working and willing to do any task. I work well with others and have good communication skills as well as good people skills. I am an encouraging and positive person! I have experience working with children from my time volunteering in Nicaragua and working at a day camp. I have skills in marketing from being in yearbook and also have given tours for my school through being on the student council. I am willing to do any job!

Overview

2
2
years of professional experience

Work History

Dunkin Donuts Shift Leader

Dunkin' Brands
08.2023 - Current
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Enforced company policies and regulations with employees.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions accurately
  • Trained new hires in food handling and safety protocols to boost knowledge and performance.
  • Tasked with counting the till at closing and storing the money away in a safe place.

Day Camp Counselor

Calvary Baptist School
07.2025 - 07.2025

Whenever my school needs an extra hand with their summer day camp, I am always willing to help! I helped council a week each summer and I am tasked with taking care of the kids and making sure they are following instructions.

Volunteer

Mana on Main Soup Kitchen
09.2024 - 05.2025
  • Handed out food to the homeless and needy.
  • Maintained clean, neat, and operational facilities to serve program needs.

Teacher's Assistant

Calvary Baptist School
08.2023 - 05.2025
  • Helped with grading assignments and tests.
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
  • Supported classroom maintenance and upkeep, organizing books, and materials.

Volunteer

Jinotega Christian Academy
03.2023 - 03.2025
  • I took two trips to help out in a Christian school in Nicaragua. My first trip was in March of 2023 and the second one was in March of 2025.
  • Taught the students in English
  • Taught Bible and art class and was in charge of creating lesson plans for my teaching days

Education

High School Diploma -

Calvary Baptist School
Lansdale, PA

No Degree - Elementary Education

Southwest Baptist University
Bolivar, MO
05-2029

Skills

  • Excellent communication
  • Friendly
  • Loyal
  • Problem-solving
  • Leadership
  • Staff training
  • Positive attitude
  • Speed efficient

Timeline

Day Camp Counselor

Calvary Baptist School
07.2025 - 07.2025

Volunteer

Mana on Main Soup Kitchen
09.2024 - 05.2025

Dunkin Donuts Shift Leader

Dunkin' Brands
08.2023 - Current

Teacher's Assistant

Calvary Baptist School
08.2023 - 05.2025

Volunteer

Jinotega Christian Academy
03.2023 - 03.2025

High School Diploma -

Calvary Baptist School

No Degree - Elementary Education

Southwest Baptist University
Fionna Silsbee