Francesca Gambino
Horsham
Overview
2
2
years of professional experience
Work History
Customer Service Attendant
Corner Bakery Cafe
Horsham
05.2023 - 09.2025
- Provided exceptional customer service during peak dining hours.
- Resolved customer complaints with empathy and professionalism.
Volunteer
Toys for Tots
Horsham
11.2024 - 12.2024
- Coordinated community service events to engage local residents and volunteers.
- Coordinated fundraising events to engage community participation and increase donations.
Education
Bachelor of Science - Environmental Engineering
University of Pittsburgh
Pittsburgh, PA05-2028
High School Diploma -
Hatboro Horsham High School
Horsham, PA06-2024
Skills
- Data analysis and programming
- Excel and Matlab proficiency
- C programming skills
- Customer service excellence
- Problem solving strategies
- Strategic planning
Affiliations
- Ice Hockey and Lacrosse - Led practices, coordinated team communication and fostered collaboration.
- Student Government - Organized events and managed fundraising initiatives for the student body.
- Peer leader - Guided incoming freshman through their transition to high school, providing mentorship and support throughout the year.
- University of Pittsburgh Club Ice hockey-(2024-Present)-Active member of the team, balancing athletics with academic commitments.
- ASCE, Member - engaged in professional development, networking, and exposure to civil engineering projects.
- First Year Engineering Project(FYEC)- Worked in a multidisciplinary team on a semester-long project solving a real-world problem. Contributed to research, solution design, and a final presentation delivered to a large audience.
Timeline
Volunteer
Toys for Tots
11.2024 - 12.2024
Customer Service Attendant
Corner Bakery Cafe
05.2023 - 09.2025
Bachelor of Science - Environmental Engineering
University of Pittsburgh
High School Diploma -
Hatboro Horsham High School
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