FRANCINE EDMONDS

• Oversaw kitchen operations by coordinating staff schedules.
• Conducted regular inventory checks for freshness of ingredients.
• Developed new dishes with innovative techniques.
• Supported head chef in managing kitchen staff for smooth operations.
• Interacted with guests to gather feedback on menu offerings.
• Planned and directed high-volume food preparation in fast-paced environment.

• Streamlined communication processes to foster transparency among departments.
• Implemented training programs for enhanced employee skills.
• Managed budgets for various departmental initiatives.
• Coordinated recruitment efforts to attract top talent.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Negotiated solutions with dissatisfied customers, turning potential negative reviews into positive testimonials.

Clean offices, sweep, mop, trash removal