Francis Finley
Bensalem
Summary
Strong Electrical and Construction Codes Knowledge, Strong Management Skills and Experience, Very Strong Customer Relation Skills
Overview
9
9
years of professional experience
1
1
Certification
Work History
Inspection Manager
SunnyMac Solar
04.2021 - Current
- Provided on-site project management between customer and company at final stage of contract execution.
- Established team priorities, maintained schedules, resolved call-outs, and monitored performance.
- Trained field and office personnel in customer protocol, installation documentation, and permitting.
- Established and maintained procedures for document security and tracking.
- Launched quality assurance practices for each phase of project pipeline.
- Refined department processes to comply with evolving industry standards and multifaceted government regulations.
- Leveraged data and analytics to make informed decisions and drive business improvements.
Senior Inspection Specialist
SunnyMac Solar
12.2019 - 03.2021
- Rejected unacceptable items and recommended corrective actions.
- Analyzed repeated malfunctions and deviations to trace root causes and assist with preventive measures.
- Checked units for foreign objects, rattles and loose internal hardware with shakedown techniques.
- Completed receiving, in-process and final inspections on different manufactured components.
Inspection Technician
Vivint Solar
03.2017 - 02.2018
- Establish long term working relationships with municipal inspectors and their clerical staff
- Schedule appointments for inspections which are convenient for Vivint Solar, the homeowner, and the township inspectors
- Identify, collect, and process all paperwork outstanding before PTO
- Conduct a pre-inspection and diagnose any potential challenges
- Work with the inspector towards completing same-day repairs that do not necessitate a full repair team to return to the site
- Perform repairs and provide inspector with documentable proof of work
- Work with Inspectors to obtain compliance with AHJ's for Company Installation Standards
- Extract exact citations for code violations for a failure and the explicit instructions for the repair crews
- Write up detailed reports with photographic evidence and precisely detail the nature of the failure and what is necessary to pass re-inspection
- Walk the customer through the PTO process and their responsibilities in turning their system on
- Record and file all inspection results with notes if applicable and necessary
- Adapt to the situation and make the process run as smoothly as possible
Installation Preparation Specialist
Sunrun
11.2015 - 11.2016
- Served as the single point of contact for customers in their postsale retail payment experience
- Managed multiple lists of customers whose projects were approaching install and scheduled face to face meetings to finalize the deal
- Assisted in essential order management and payment collection functions, including handling of personal checks exceeding $50,000
- Facilitated transactions between Sunrun, our corporate partners, and our customers
- Collected generalized documentation including utility information, interconnection forms, HOA documents, and other solar installation prerequisites
- Documented all workflow progress updates in Salesforce
- Provided support in the creation and management of project construction schedules including subcontractors
- Have traveled overnight and out-of-state to train other Sunrun employees for the IPS position and walk them through their first project
- Coordinated with disparate departments and conflicting time zones to resolve all pre-installation issues
- Entrusted with care of a personal company vehicle, cell phone, and laptop
Education
Bachelor of Arts - Classics
Loyola University Maryland
Baltimore, MD01.2015
High School Diploma - undefined
Saint Joseph's Preparatory School
Philadelphia, PA01.2011
Skills
- Construction
- Management
- Powerpoint
- Fast learner
- Analyzer
- Human Resources
- Customer Service
- Leadership
- Project Management
- Order Management System
- Microsoft Project
- Mercury
- Process Improvement
- Salesforce
- Word
- Production planning
- Microsoft Office
- Excel
- Customer relations
- Administrative Experience
- Data Collection
- Data Entry
- Oracle
- Production Management
- Operations Management
- QuickBase
- JobNimbus
- Google Suite
- Okta
- Cooperation Oriented
- Problem Assessor
- Customer-Centric
- Strategic Analyzer
- Excellent Customer Relations
Certification
Valid Drivers License
Additionalinformation
Mercury, Oracle, QuickBase, JobNimbus, Google Suite, Salesforce, Okta, Word, Excel, PowerPoint, 2+ Years, Cooperation Oriented, Problem Assessor, Customer-Centric, Strategic Analyzer, Excellent Customer Relations
Willingtorelocate
- North Brunswick, NJ
- Philadelphia, PA
- Trenton, NJ
Personal Information
Authorized To Work: US for any employer
Timeline
Inspection Manager
SunnyMac Solar
04.2021 - Current
Senior Inspection Specialist
SunnyMac Solar
12.2019 - 03.2021
Inspection Technician
Vivint Solar
03.2017 - 02.2018
Installation Preparation Specialist
Sunrun
11.2015 - 11.2016
High School Diploma - undefined
Saint Joseph's Preparatory School
Bachelor of Arts - Classics
Loyola University Maryland
Similar Profiles
Erik GarciaErik Garcia
Solar Specialist at Sunnymac SolarSolar Specialist at Sunnymac Solar
Jayson PetersonJayson Peterson
Owner at Solar Savings Solutions LLCOwner at Solar Savings Solutions LLC
SIDNEY CHAVEZSIDNEY CHAVEZ
Door Sales Representative at Solar, Always Sunny SolarDoor Sales Representative at Solar, Always Sunny Solar
Julia CiambellaJulia Ciambella
Server at Dog And Bull - Brew And Music HouseServer at Dog And Bull - Brew And Music House
Genesis PerezGenesis Perez
Barista at Starbuck CoffeeBarista at Starbuck Coffee