Summary
Overview
Work History
Education
Skills
Timeline
Generic

Francisco Pedroza-Ospino

Philadelphia

Summary

Skilled professional offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations.

Overview

5
5
years of professional experience
2020
2020
years of post-secondary education

Work History

Server

Buena vista
Philadelphia
10.2025 - Current
  • Provided excellent customer service to enhance guest dining experiences.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Stocked supplies and replenished items in service areas as needed.

Server

Lucha Cartel
Philadelphia
08.2023 - 10.2025
  • Prepared drinks according to recipes
  • Resolved guest complaints quickly to maintain satisfaction levels.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.

Night Auditor

Homewood Suites
Philadelphia
06.2022 - 12.2022
  • Managed front desk operations during night shifts at a hospitality establishment.
  • Conducted nightly financial audits to ensure accuracy of transactions and reports.
  • Coordinated room assignments and maintained accurate occupancy records for guests.
  • Prepared daily reports detailing occupancy rates, revenue, and incidents for management review.

Patient Access Representative

Einstein Medical Center
Philadelphia
01.2021 - 01.2022
  • Assisted patients with insurance verification and appointment scheduling.
  • Collaborated with billing departments to ensure proper charge processing.
  • Answered phones promptly in a professional manner.

Education

BonnerPrendie
Drexel Hill, PA

Skills

  • Customer service
  • POS operation
  • Beverage preparation
  • Order management

Timeline

Server

Buena vista
10.2025 - Current

Server

Lucha Cartel
08.2023 - 10.2025

Night Auditor

Homewood Suites
06.2022 - 12.2022

Patient Access Representative

Einstein Medical Center
01.2021 - 01.2022

BonnerPrendie
Francisco Pedroza-Ospino