Skilled professional offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations.
Overview
5
5
years of professional experience
2020
2020
years of post-secondary education
Work History
Server
Buena vista
Philadelphia
10.2025 - Current
Provided excellent customer service to enhance guest dining experiences.
Operated POS terminals to input orders, split bills, and calculate totals.
Stocked supplies and replenished items in service areas as needed.
Server
Lucha Cartel
Philadelphia
08.2023 - 10.2025
Prepared drinks according to recipes
Resolved guest complaints quickly to maintain satisfaction levels.
Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Night Auditor
Homewood Suites
Philadelphia
06.2022 - 12.2022
Managed front desk operations during night shifts at a hospitality establishment.
Conducted nightly financial audits to ensure accuracy of transactions and reports.
Coordinated room assignments and maintained accurate occupancy records for guests.
Prepared daily reports detailing occupancy rates, revenue, and incidents for management review.
Patient Access Representative
Einstein Medical Center
Philadelphia
01.2021 - 01.2022
Assisted patients with insurance verification and appointment scheduling.
Collaborated with billing departments to ensure proper charge processing.
Answered phones promptly in a professional manner.