Frank Cruz
Allentown
Summary
Dynamic and results-driven professional with extensive experience at Pizzahut, excelling in leadership and inventory management. Proven ability to enhance team performance and optimize operations, ensuring workplace safety and cleanliness. Skilled in packaging and labeling, with a strong focus on quality control and problem-solving to drive customer satisfaction and business growth.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Warehouse Associate
Aldis Warehouse
08.2024 - Current
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Consistently lifted materials weighing as much as Number pounds.
Manager
Pizzahut
10.2021 - 08.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Improved marketing to attract new customers and promote business.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
Education
High School Diploma -
Lincoln Leadership Academy Charter School
1414 E Cedar St, Allentown, PA 1810906.2021
Skills
- Packaging and labeling
- Attention to detail
- Problem-solving
- Team collaboration
- Lifting and sorting
- Warehouse safety
- Workplace cleanliness
- Inventory organization
- Quality control
- Leadership and team building
- Inventory management
- Stacking and staging
- Deadline adherence
Certification
I have my food handlers manager certification to authenticate my manager experience(was renewed 2023 and good for another 2 years)
Timeline
Warehouse Associate
Aldis Warehouse
08.2024 - Current
Manager
Pizzahut
10.2021 - 08.2024
High School Diploma -
Lincoln Leadership Academy Charter School
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