Frank Machnik
SMOCK
Summary
Engaging scare actor specializing in guest interaction and safety compliance. Creates immersive experiences and adapts performances to audience reactions. Front of House Manager with expertise in training, conflict resolution, and customer service. Committed to enhancing operational efficiency and guest satisfaction while consistently upholding safety protocols.
Overview
20
20
years of professional experience
2
2
Certifications
Work History
YouTube Content Creator
D20Misfits
Uniontown
01.2021 - Current
- Created engaging video content that drove viewer interaction among diverse tabletop gaming audiences.
- Collaborated with team to brainstorm and develop innovative video concepts that expanded audience reach.
- Edited and produced high-quality videos using industry-standard software tools.
- Researched emerging trends in gaming to enhance content relevance and appeal.
- Filmed, edited, and uploaded videos for the YouTube channel.
- Managed scheduling and planning to ensure consistent video releases, enhancing viewer retention.
- Monitored analytics to track performance of videos and adjust strategies accordingly.
- Edited audio clips and added sound effects to enhance video quality.
Scare Actor
haunted hills estate scream park
Uniontown
08.2006 - Current
- Portrayed various characters to enhance immersive guest experiences.
- Collaborated with team members to develop immersive scare strategies that enhanced guest experiences.
- Monitored guest reactions to adjust performance intensity.
- Assisted in set design, enhancing haunted attraction aesthetics to deepen guest immersion.
- Participated in training new scare actors on performance techniques.
- Engaged with guests to deliver memorable and thrilling interactions that elevated overall attraction enjoyment.
- Ensured safety protocols were followed during live performances and events.
- Interacted with guests to provide an immersive horror experience.
- Collaborated with other actors on scenes, choreography, and improvisations.
- Created unique sound effects using voice manipulation techniques.
- Ensured that guest interactions were consistent with the desired theme of the attraction.
- Performed as a scare actor in haunted houses, mazes, and other attractions.
- Maintained environmental health and safety responsibilities by adhering to established policies and procedures.
- Utilized special effects makeup techniques to enhance characterizations.
- Followed safety protocols to ensure the safety of all participants.
- Managed props and set pieces during performances.
- Trained new actors on proper technique and movement within the attraction.
- Researched popular horror films, books, and stories to gain inspiration for character ideas.
Amazon Delivery Driver (GSDT)
Gold Standard Delivery Team
Pittsburgh
05.2024 - 03.2026
- Delivered packages efficiently within designated routes and timelines.
- Loaded and unloaded packages safely from delivery vehicles.
- Communicated with dispatch to ensure timely updates and efficient route adjustments.
- Maintained accurate delivery records and conducted vehicle inspections to ensure compliance with safety standards.
- Provided excellent customer service during package drop-offs and pickups.
- Followed safety protocols while driving in various weather conditions.
- Trained new drivers on delivery best practices to enhance service quality and operational efficiency.
- Monitored vehicle maintenance needs to ensure reliability during operations.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Transported and safely delivered items to prevent damage or loss.
- Navigated routes with relevant map programs and GPS systems.
- Received daily delivery instructions and route assignments from dispatch.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
Front of House Manager
Chili's Restaurant
Uniontown
02.2022 - 03.2024
- Managed daily front of house operations for fast-paced dining environment.
- Led and trained staff on customer service standards and restaurant procedures.
- Oversaw seating arrangements to optimize guest flow and enhance overall dining experience.
- Coordinated with kitchen staff to ensure timely food service and quality presentation.
- Resolved guest complaints promptly, contributing to a consistently positive dining atmosphere.
- Conducted regular staff meetings to communicate updates and reinforce team goals.
- Implemented inventory management practices for front of house supplies, ensuring availability and organization.
- Monitored cleanliness and organization of the dining area for optimal guest satisfaction.
- Managed day-to-day restaurant operations with focus on quality and meeting customer expectations.
- Directed front of house operations to deliver positive guest experiences through friendly service and attention to guest needs.
- Ensured compliance with health department regulations regarding sanitation and safety standards.
- Oversaw employee recruiting, hiring, performance management and discipline.
Line Cook
Chillis
Uniontown
04.2020 - 03.2024
- Prepared ingredients to meet menu specifications and daily specials, ensuring quality and consistency.
- Collaborated with team members to ensure timely food preparation and delivery.
- Cooked multiple orders simultaneously during peak hours, maintaining high standards of food quality and presentation.
- Resolved customer inquiries regarding menu items with professionalism and care.
- Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
- Operated fryers and grills according to instructions to maintain safety and food quality.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Set up workstations with needed ingredients, utensils and cooking equipment.
- Communicated effectively with other staff members regarding orders and menu changes.
- Followed proper food handling methods and maintained correct temperature of food products.
- Performed basic knife skills such as dicing onions or slicing meats.
- Kept stations stocked and ready for use to maximize productivity.
- Monitored food quality and presentation before serving to customers.
- Trained new staff on kitchen procedures and safety protocols.
Line Cook
Primanti Brothers
Uniontown
08.2023 - 02.2024
- Cooked multiple orders simultaneously during busy periods.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Collaborated with team members to coordinate timely food preparation and delivery, enhancing service efficiency.
- Prepared ingredients according to menu specifications and daily specials.
- Followed recipes accurately to create signature sandwiches and dishes.
- Monitored food quality and presentation standards to ensure customer satisfaction before serving.
- Operated kitchen equipment safely and maintained cleanliness standards.
- Trained new staff on kitchen procedures and safety protocols to maintain a safe and efficient work environment.
- Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
- Set up workstations with needed ingredients, utensils and cooking equipment.
- Communicated effectively with other staff members regarding orders and menu changes.
- Followed proper food handling methods and maintained correct temperature of food products.
Education
High School Diploma -
Uniontowon Area High School
Uniontown, PA01-2006
Skills
- Content storytelling
- Audio editing
- Visual branding
- Audience analysis
- Timing and pacing
- Visual presentation
- Digital safety
- Customer engagement
- Guest engagement
- Customer service
- Team collaboration
- Team coordination
- Training development
- Staff training
- Conflict resolution
- Problem solving
- Situational awareness
- Attention to detail
- Time management
- Shift management
- Effective communication
- Communication skills
Certification
RAMP
Timeline
Amazon Delivery Driver (GSDT)
Gold Standard Delivery Team
05.2024 - 03.2026
Line Cook
Primanti Brothers
08.2023 - 02.2024
Front of House Manager
Chili's Restaurant
02.2022 - 03.2024
YouTube Content Creator
D20Misfits
01.2021 - Current
Line Cook
Chillis
04.2020 - 03.2024
Scare Actor
haunted hills estate scream park
08.2006 - Current
High School Diploma -
Uniontowon Area High School