Frank Rich IV
Mars
Summary
Dynamic District Sales Manager with a proven track record at ADP, achieving a 70% deal closure rate through exceptional customer service and strong communication skills. Excelled in fast-paced environments, demonstrating a strong work ethic and the ability to quickly master new software. Known for surpassing sales targets and fostering long-term client relationships, blending hard sales skills with soft interpersonal abilities.
Overview
2025
2025
years of professional experience
Work History
District Sales Manager
ADP
08.2023 - 06.2024
- Performed 50-100 sales calls every day (Monday-Friday), and closed approximately %70 of my own deals.
- I attended multiple sales training sessions and learned how to utilize SalesForce, RUN, DialSource, and more programs.
- Collaborated closely with other district managers to share best practices, learnings, and drive overall success of the organization.
- Exceeded annual sales targets through strategic planning, territory optimization, and customer relationship building.
- Built relationships with clients to establish long-term business growth.
- Improved team performance by providing regular coaching, training, and mentoring to sales representatives.
Server, Bartender, Cook
Stack'd Burger Bar
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Excelled as a Server/Bartender with strong communication skills, ensuring a positive experience for the customer.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Cashier
Fine Wine and Good Spirits Store
03.2020 - 04.2021
- Greeted customers entering store and responded promptly to customer needs.
- Performed cash, card, and check transactions to complete customer purchases.
- Worked flexible schedule and extra shifts to meet business needs.
- Unloaded merchandise trucks and organized storage space according to company design.
Field Technician
EverDry Waterproofing
- Maintained communication with homeowners to keep them up to date with project progression.
- Worked with diverse types of weather and ground conditions.
- I talked with the supervisor to report progress, discuss issues, and seek guidance.
- Minimized potential hazards through adherence to safety guidelines during all field assignments.
- Assisted in training new hires on company protocol, increasing overall productivity within the department.
- Learned pipe installation for EverDry's waterproofing system. Gained experience in cementing basements, demolition work, and digging/refilling trenches lining the exterior walls of houses.
Cashier/Curbside Shopper
Giant Eagle Market District
- Shopped customer orders and communicated with customers regarding out-of-stock products and replacement options.
- Performed cash, card, and check transactions to complete customer purchases with the POS system.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Excelled as a cashier by developing an efficient scanning/bagging method.
Cook / Event Worker
Grazie Restaurant & Event Center
- Prepared dining room hall for big events such as Weddings, Business Events, Parties, Music Events, etc.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Excelled as a server.
Education
Bachelor of Science - Marketing Management
Duquesne University
Pittsburgh, PA08-2016
High School Diploma -
Pine Richland High School
Gibsonia, PA06-2016
Skills
- Strong work ethic
- Strong communication skills
- Ability to learn and apply new information quickly and effectively
- Exceptional customer service
- Cash handling
- Sales Closer
Timeline
District Sales Manager
ADP
08.2023 - 06.2024
Cashier
Fine Wine and Good Spirits Store
03.2020 - 04.2021
Server, Bartender, Cook
Stack'd Burger Bar
Field Technician
EverDry Waterproofing
Cashier/Curbside Shopper
Giant Eagle Market District
Cook / Event Worker
Grazie Restaurant & Event Center
Bachelor of Science - Marketing Management
Duquesne University
High School Diploma -
Pine Richland High School
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