Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Frankie Marks

162 Ness Road, Dingmans Ferry

Summary

Highly focused and ambitious human resources professional bringing several years of management experience with extensive customer service, risk management duties, and benefits administration. Talented in key HR functions, spanning employee hiring, training, development and retention.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Assistant Director of HR

Pike County
Milford
05.2018 - Current
  • Assisted in developing employee onboarding programs for new hires.
  • Coordinated staff training sessions to enhance skills and knowledge.
  • Managed employee records using HR information systems effectively.
  • Implemented employee engagement initiatives to foster a positive workplace culture.
  • Facilitated communication between management and staff regarding HR policies.
  • Maintained compliance with labor laws and regulations in HR practices.
  • Maintained confidential personnel files in accordance with applicable laws and regulations.
  • Organized training sessions for staff on topics such as safety protocols, harassment prevention, customer service.
  • Collaborated with other departments to coordinate program initiatives that involve HR-related duties.
  • Provided oversight and guidance to subordinate staff members in the Human Resources Department.
  • Monitored employee attendance records to ensure accuracy of payroll processing.
  • Created reports summarizing employee data including salary information, hiring and termination statistics.
  • Ensured compliance with state and federal employment laws.
  • Assisted with onboarding new hires by providing orientation materials as well as ensuring compliance with all legal requirements.
  • Performed benefits administration tasks such as enrollments and changes, responding to inquiries and resolving discrepancies.
  • Managed compensation, insurance and vacation days within employee benefits programs.
  • Attended conferences, workshops and special events to recruit qualified candidates for company.
  • Created and implemented employee retention strategies.
  • Reported on workplace health and safety compliance to superiors.
  • Launched wellness plans to reduce stress, boost morale and increase productivity.
  • Coordinated employee benefits programs, including health insurance and retirement plans.

Education

High School Diploma -

Delaware Valley High School
Milford, PA
06-2001

Skills

  • Tyler Technologies Enterprise/EERP
  • Executime
  • Employee Navigator
  • Microsoft Office
  • Labor law compliance
  • Staff training coordination
  • Employee onboarding
  • Incident investigation
  • Payroll processing
  • Records retention

Accomplishments

  • Promoted to Assistant Director of Human Resources, July 2025
  • Offered the additional title, duties and responsibilities associated with Risk Manager, May 2023
  • Promoted to Payroll Manager, July 2022
  • Promoted to Purchasing Manager, February 2019

Certification

  • The County Commissioners Association of Pennsylvania (CCAP) Center for Excellence in County Leadership (CEL), a premier professional development program for county government leaders, graduated 12 individuals from its two and a half-day intensive training program. Graduated June 2025.
  • CCAP (County Commissioners Association of Pennsylvania) certifications, including: Means of Egress, Investigating Incidents for Local Government, Emergency Management Planning, Sexual Harrassment in the Workplace, ADA Compliance, and HR for Small Communities among others. 2022 - Current.

Timeline

Assistant Director of HR

Pike County
05.2018 - Current

High School Diploma -

Delaware Valley High School

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Frankie Marks