Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Freddy Castillo

Carlisle,PA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adapt at working effectively unsupervised and quickly mastering new skills.

Overview

14
14
years of professional experience

Work History

Radio Dispatcher

Pennsylvania Game Commission
11.2023 - Current
  • Enforced animal control laws and regulations ensuring community safety.
  • Implemented procedures improving response times for animal-related incidents.
  • Handled emergency situations calmly and effectively, employing appropriate restraint techniques for various species while prioritizing public safety.
  • Coordinated communication between first responders and public for clear information exchange.
  • Monitored emergency calls and dispatched law enforcement units efficiently.
  • Managed high-stress situations effectively, utilizing active listening skills and empathy to provide support to those involved in emergencies or traumatic events.

Security Coordinator

Saadia Group
11.2021 - 11.2023
  • Administrative duties included completing intake for customers and employees.
  • Coordinating resources
  • Provided support during crisis situations by coordinating resources between internal departments and external agencies.
  • Managed access control systems including issuing badges, updating user profiles.


Security Coordinator

QVC Distribution Center
07.2018 - 11.2021
  • Monitored surveillance systems, ensuring timely detection and response to potential threats.
  • Responded swiftly to alarms or disturbances within the facility, assessing situations accurately before taking decisive action.
  • Maintained access control database, monitoring visitor traffic and analyzing for potential irregularities or risks.

Security Officer

Securitas Security Services USA
08.2015 - 07.2018
  • Monitored premises to ensure safety and security of personnel and property.
  • Conducted regular patrols to detect and deter potential security threats.
  • Responded promptly to incidents, providing assistance and reporting details as needed.
  • Maintained accurate logs of daily activities, incidents, and observations.

Ride Operator

Hersheypark Entertainment
06.2011 - 08.2011
  • Operated amusement rides safely, ensuring compliance with safety protocols and regulations.
  • Monitored ride operations, identifying and reporting any mechanical issues to maintenance staff.
  • Assisted guests with ride boarding procedures, providing clear instructions for safety and enjoyment.
  • Maintained cleanliness of ride areas, contributing to overall guest satisfaction and experience.

Education

High School Diploma -

Lebanon High School
Lebanon, PA
05-2012

Skills

    Fluent in English and Spanish

Accomplishments

    Perfect attendances all four years of high school.

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Radio Dispatcher

Pennsylvania Game Commission
11.2023 - Current

Security Coordinator

Saadia Group
11.2021 - 11.2023

Security Coordinator

QVC Distribution Center
07.2018 - 11.2021

Security Officer

Securitas Security Services USA
08.2015 - 07.2018

Ride Operator

Hersheypark Entertainment
06.2011 - 08.2011

High School Diploma -

Lebanon High School

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Freddy Castillo