Fritz Michaelsen
Deli Clerk
211 Vester Street, Ferndale, MI,Michigan
Summary
Energetic Deli Clerk highly trained in using computerized register and payment systems. Knowledgeable in large range of food types and party tray arrangements.
Overview
1
1
year of professional experience
8
8
years of post-secondary education
Work History
Service Deli Clerk
Hollywood Markets
Royal Oak, MI
1 2023 - 06.2023
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices
- Inspected equipment, refrigerators, and warming lamps to check compliance with safe operating levels.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Monitored inventory levels to order new supplies and maintain consistent stock.
- Collaborated with team members to meet daily sales goals and drive overall store success.
- Handled special orders for events such as parties or weddings with precision and attention to detail, resulting in satisfied clients and increased referrals.
Cashier Assistant
CVS Pharmacy
12.2021 - 10.2022
- Cleaned and sanitized cashier workstation and scanning area.
- Helped customers complete purchases, locate items and join reward programs.
- Cleaned, swept, mopped and disinfected shop area to maintain customer safety and health.
- Removed trash, swept and mopped floors for professional appearance.
- Trained new cashier team members in customer service and money handling processes.
- Retrieved items for customers and verified prices.
- Scanned store regularly for potential safety or operational issues and reported to management for resolutions.
- Answered questions about store policies and addressed customer concerns.
- Worked with other associates to support cashiers and management needs.
- Retrieved and disinfected customer shopping carts and baskets, organizing near store's front entrance for client use.
- Packed customer orders into boxes and bags, transferring to shopping cart.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Operated cash register to record transactions accurately and efficiently.
- Performed cash, card and check transactions to complete customer purchases.
- Used POS system to enter orders, process payments and issue receipts.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Checked personal identifications during alcohol and tobacco sales.
Service Deli Clerk
Kroger
06.2021 - 10.2021
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
- Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
- Learned other teammates' work tasks to train as backup.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
- Opened new inventory and rotated stock by dates to maintain freshness.
- Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
- Improved Customer Service score by 2 points out of ten
- Managed 100+ customers, average, per day
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Inspected equipment, refrigerators and warming lamps to check compliance with safe operating levels.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Greeted customers at counter to fulfill requests and answer questions.
- Offered product samples to customers, generating additional sales through taste-testing.
- Planned work for deli team to optimize coverage for busy periods.
Self-Checkout Attendant
Kroger
06.2021 - 10.2021
- Monitored self-checkout systems and provided assistance or intervention where required.
- Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Resolved problems, improved operations and provided exceptional service.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
GED -
College For Creative Studies
Detroit, MI 11.2020 - Current
High School Diploma -
Las Vegas Academy of The Arts
Las Vegas, Nevada 02.2015 - 03.2019
Skills
Cleanliness and sanitation
Proper food handling
Food preparation and safety
Ordering procedures
Food safety standards
Accurate money handling
Timeline
Cashier Assistant
CVS Pharmacy
12.2021 - 10.2022
Service Deli Clerk
Kroger
06.2021 - 10.2021
Self-Checkout Attendant
Kroger
06.2021 - 10.2021
GED -
College For Creative Studies
11.2020 - Current
High School Diploma -
Las Vegas Academy of The Arts
02.2015 - 03.2019
Service Deli Clerk
Hollywood Markets
1 2023 - 06.2023