Gabel Fulford
Knoxville
Summary
I am an hardworking, organized broker with two years of logistics experience providing exceptional customer service, building carrier relationships, and sales. I pay attention to detail and pride myself on being a great leader and teammate. I use my expertise to ensure that every shipment is delivered safely and on time.
Overview
4
4
years of professional experience
Work History
Capacity Sourcing Analyst
Axle Logistics
10.2022 - Current
- Worked closely with multiple high-volume customers to ensure freight was delivered safely and on time.
- Negotiated rates with carriers and drivers based on the unique characteristics of each shipment.
- Communicated with shipping and receiving facilities to set pick up/delivery appointments.
- Built relationships with independent and major carriers to run repeat shipments.
- Sole provider for all AXLE shipments booked by a major carrier
- Ongoing customer service from pick up to delivery on every shipment.
Sales Manager
Alder Security
04.2022 - 07.2022
- Developed valuable client relationships in order to increase revenue.
- Met sales goals and increased revenue by $28,000 through product knowledge and customer relationship management.
- Hired people who brought added value, a positive attitude, and industry knowledge to the sales team by recruiting, interviewing, and hiring them.
- Was able to effectively respond to customer requests via phone and email, as well as answer questions and inquiries.
Pressure Washer
Shine Systems
05.2021 - 08.2021
- Mixed cleaning solutions, abrasive compositions, and other compounds to clean the interior and exterior of homes.
- Conducted an initial client assessment and analysis to understand client needs before beginning the cleaning process
- Used cleaning, protective, and restorative agents to maintain and improve the appearance of homes.
- Operated buffers, steamers, hoses, vacuums, and other equipment to meet service expectations.
Front of House Team Member
Copper Cellar Family of Restaurants
05.2020 - 01.2021
- Greeted customers with a smile and provided them with helpful, friendly service.
- Assisted over 500 customers daily by answering questions, responding to inquiries, and handling phone requests in an average week.
- Helped patrons find seats by directing them and lighting paths.
- Made sure customers’ food was brought out in a timely manner while also making sure that all beverages were filled
Kitchen Staff
Copper Cellar Family of Restaurants
05.2020 - 01.2021
- Prepared meals from scratch using authentic, well-known recipes to generate repeat business.
- Ensured proper handling and preservation methods while packaging and storing food products.
- Cleaned and sanitized all work surfaces in between food preparations to avoid cross-contamination and adhere to food safety regulations.
- Built a solid reputation for efficiency and accuracy, earning numerous referrals from happy customers.
- Prepared a variety of dishes for over 500 daily customers, including soups, entrees, salads, and appetizers
Education
Business Management -
Samford University
Birmingham, AlabamaSkills
- Leadership
- Time management
- Negotiation
- Communication
- Microsoft Office
- Carrier and Customer Relationships
- TMS
- Teamwork
- Tracking/Shipment Maintenance
- Problem Solving
Timeline
Capacity Sourcing Analyst
Axle Logistics
10.2022 - Current
Sales Manager
Alder Security
04.2022 - 07.2022
Pressure Washer
Shine Systems
05.2021 - 08.2021
Front of House Team Member
Copper Cellar Family of Restaurants
05.2020 - 01.2021
Kitchen Staff
Copper Cellar Family of Restaurants
05.2020 - 01.2021
Business Management -
Samford University
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