Open To Work
Gabriel Alexis McDonald
Philadelphia
Summary
Dedicated and customer-focused professional with strong communication, administrative, and service skills seeking a Patient Service Representative position. Experienced in fast-paced environments and committed to providing excellent patient care.
Overview
5
5
years of professional experience
Work History
Concierge Representative
A&A Associates
Philadelphia
07.2025 - Current
- Provided local area information to guests, promoting attractions and dining options.
- Maintained accurate records of guest services and preferences for future reference.
- Answered phone calls promptly while maintaining a professional attitude.
- Trained new staff on concierge protocols and customer service standards.
Team Member
Got the Look
Philadelphia
07.2021 - Current
- Deliver excellent customer service to shoppers.
- Maintain accurate cash drawer balance.
- Organize and restock merchandise.
Shoprite
Cashier Customer Service
Philadelphia
01.2023 - 06.2025
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Security Officer
Sovereign Security
Philadelphia
01.2024 - 04.2025
- Monitored premises to ensure safety and security for all personnel.
- Responded swiftly to alarms and incidents, ensuring proper protocols were followed.
- Documented security incidents and prepared reports for management review.
Food Server
DoubleTree Hotel
Philadelphia
01.2022 - 01.2023
- Provide high-quality customer service to guests.
- Ensure food orders are accurate and delivered promptly.
- Maintain organized service areas.
- Handle payments and verify accuracy.
Education
Graduate Certificate - Cna
Care Bridge Academy
448 N Tenth St Ste 401 Philadelphia, PA 19123 Uni11-2025
High School Diploma -
Imhotep Institute Charter High School
Philadelphia, PA06.2023
Skills
- Customer service and support
- Time management
- Adaptability
- Patient assistance
- Reliability
- Work ethic
- Communication skills
- Basic computer proficiency
- Self-motivation
- Event coordination
- Table arrangement
- Professional demeanor
- Team collaboration
References
Alonzo Matthews, Teacher, 267-992-5264, AMatthews@imhotepcharter.org
Awards Activities
- Volunteer – American Red Cross
- Member – National Honor Society
- Perfect Attendance Award – High School
- Track and Field Athlete
- Athletic Scholarship
- Member – Business Club
- Yearbook committee
Work Preference
Job Search Status
Open to workWork Type
Full TimeGig WorkLocation Preference
On-SiteHybridSalary Range
$45000/yr - $200000/yrTimeline
Concierge Representative
A&A Associates
07.2025 - Current
Security Officer
Sovereign Security
01.2024 - 04.2025
Shoprite
Cashier Customer Service
01.2023 - 06.2025
Food Server
DoubleTree Hotel
01.2022 - 01.2023
Team Member
Got the Look
07.2021 - Current
Graduate Certificate - Cna
Care Bridge Academy
High School Diploma -
Imhotep Institute Charter High School