Gabriel Dickerson
Coatesville
Summary
I'm highly motivated and have spent my time learning and growing as a person. I’ve honed skills and sales tactics through multiple fields. After spending most of my younger years in the restaurant business I entered into car sales. Which I loved, shortly after that I entered into aviation sales. Where I got my first aircraft “off the runway” at nineteen. I've always been a social person and have no issue putting myself in the position of sales. To which I am happy to provide all help I can.
Overview
4
4
years of professional experience
Work History
Private Jet Broker
Jet Life Aero
Chester Springs
08.2024 - Current
- Managed client accounts and maintained strong relationships with stakeholders.
- Facilitated negotiations between buyers and sellers to ensure smooth transactions.
- Conducted market research to identify emerging trends and opportunities.
- Prepared and analyzed contracts to ensure compliance with regulations.
- Collaborated with legal teams on documentation and compliance issues.
- Provided expert advice on investment strategies and market conditions.
- Developed marketing materials to promote services and attract new clients.
- Trained junior brokers on industry best practices and operational procedures.
- Negotiated contracts between buyers and sellers in a timely manner.
- Collaborated closely with sales team members to develop marketing materials that accurately reflect company policies and procedures.
- Researched and identified potential opportunities for clients to maximize their investments.
- Stayed up-to-date on marketplace trends and researched items in detail.
Sales Associate
Brian Hoskins Ford
Coatesville
08.2023 - 07.2024
- Assisted customers with vehicle selection and financing options.
- Maintained knowledge of current inventory and vehicle features.
- Conducted test drives to familiarize customers with vehicles.
- Handled customer inquiries and resolved issues promptly.
- Educated customers on vehicle maintenance and warranty options.
- Built relationships with clients to encourage repeat business.
- Helped customers find specific products, answered questions, and offered product advice.
- Answered incoming telephone calls to provide store, products and services information.
Food Runner
Limoncello Restorante
Chester Springs
03.2022 - 08.2023
- Double-checked meals placed in window against customer tickets for accuracy.
- Memorized dining room floor plans and understood seat number system.
- Assisted servers to optimize guest dining experience.
- Responded quickly to customer concerns and escalated major issues to management.
- Removed dishes and glasses from tables or counters to take to kitchen for cleaning.
- Offered insight into menu items to answer customer questions.
- Built and maintained relationships with regular customers by learning and remembering preferences.
- Relayed orders to bar and kitchen by quickly and accurately recording guest selections.
- Effectively multitasked within fast-paced environment.
- Greeted guests with friendliness and professionalism.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Assisted waitstaff in maintaining efficient table service during peak hours.
Host
Harvest Foods
Glen Mills
10.2022 - 12.2022
- Greeted guests and gathered information to seat groups or place on waitlist.
- Answered telephone to provide dining information and take reservations.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
- Resolved customer service and food-related issues to maintain guest satisfaction.
- Notified server after seating parties in section to facilitate prompt service.
- Offered seating and other special accommodations to customers according to preferences and dining area volume.
- Performed walk-throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
- Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
- Managed daily card and cash transactions, maintaining payment records and investigating discrepancies.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Greeted customers, answered questions and recommended specials to increase profits.
- Built positive relationships with other front-of-house and kitchen staff.
- Monitored dining area to assess server capacity and estimate wait times.
- Escorted guests to seating area, furnished menus and highlighted daily specials.
- Answered phones promptly to record and confirm reservations.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Tracked seated guests and available seating using computer-based and mobile reservation software.
- Performed regular restroom checks to restock supplies and handle minor cleaning.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Phone Operator
Just moms
Honey Brook
03.2021 - 03.2022
- Answered calls in pleasant, calm voice and asked appropriate questions to direct callers to proper individuals.
- Resolved customer inquiries, questions and concerns to consistently offer quality service and meet performance benchmarks.
- Connected incoming calls quickly using multi-line telephone system to minimize hold times.
- Documented messages left by callers and delivered vital information to intended employees.
Education
High School Diploma -
Pa Virtual Charter School
King Of Prussia, PASkills
- Customer Service
- Ability to follow markets
- Training and Mentoring
- Performance Improvement
- Exemplary people skills
- Client account management
- Strong Work Ethic
- Issue Resolution
- Time Management
- Teamwork and Collaboration
- Issue Escalation
- Anticipating Customer Needs
- Team Building
- Heavy Lifting
- Menu Memorization
- Product memorization
Timeline
Private Jet Broker
Jet Life Aero
08.2024 - Current
Sales Associate
Brian Hoskins Ford
08.2023 - 07.2024
Host
Harvest Foods
10.2022 - 12.2022
Food Runner
Limoncello Restorante
03.2022 - 08.2023
Phone Operator
Just moms
03.2021 - 03.2022
High School Diploma -
Pa Virtual Charter School