Summary
Overview
Work History
Education
Skills
Timeline
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Gabriel Montell

Philadelphia

Summary

Adept at piping installation and team collaboration, I significantly enhanced project efficiency and client satisfaction during my tenure at Reliance Star Plumbing. Leveraging my expertise in emergency response and construction management, I consistently delivered high-quality workmanship, contributing to a notable increase in repeat business and positive client feedback.

Dependable Plumber, dedicated team player and top performer consistently meeting project deadlines and budget goals. Knowledgeable about importance of quality work and preventive maintenance. Over 6 years of experience in residential and commercial plumbing.

Overview

10
10
years of professional experience

Work History

Plumber

Pelco Mechanical
11.2024 - 01.2025
  • Installed valves, hangers, supports, and flanges inside piping systems.
  • Installed new piping systems in various types of buildings following local building codes and regulations.

Plumber

DD Plumbing
05.2024 - 11.2024
  • Repaired plumbing systems, components, and equipment.
  • Installed valves, hangers, supports, and flanges inside piping systems.
  • Installed new piping systems in various types of buildings following local building codes and regulations.
  • Performed regular maintenance on plumbing systems to prevent costly future repairs for customers.

Plumber

Reliance Star Plumbing
06.2018 - 05.2024
  • Repaired plumbing systems, components, and equipment.
  • Installed valves, hangers, supports, and flanges inside piping systems.
  • Installed new piping systems in various types of buildings following local building codes and regulations.
  • Performed regular maintenance on plumbing systems to prevent costly future repairs for customers.
  • Measured, threaded, and cut materials to correct angles.
  • Consistently met deadlines while maintaining high-quality craftsmanship throughout all stages of plumbing installations, repairs, or maintenance tasks.
  • Selected type and size of piping required for each project.
  • Resolved emergency plumbing situations quickly and efficiently to minimize property damage for customers.
  • Mentored junior plumbers, sharing industry expertise to improve overall team performance.
  • Delivered high-quality workmanship, consistently meeting or exceeding client expectations on completed jobs.
  • Upgraded outdated plumbing systems to modern standards enhancing functionality while increasing property value for clients.
  • Complied with state plumbing codes throughout duration of each project.
  • Provided excellent customer service by addressing all client concerns and ensuring their satisfaction with completed work.
  • Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
  • Collaborated with other trade professionals such as electricians and HVAC technicians during multi-faceted construction projects to ensure seamless integration of services.
  • Eliminated risks by correctly identifying potential safety hazards.
  • Filled pipe systems with water and air to determine location of leaks.
  • Improved customer satisfaction by efficiently diagnosing and repairing plumbing issues in residential and commercial properties.
  • Ensured safety compliance during all projects, adhering to strict industry regulations and guidelines.
  • Implemented maintenance and repair for fixtures, water mains, natural gas, fire systems and backflow preventers.
  • Streamlined inventory management, ensuring proper tools and materials were readily available for each job.
  • Read blueprints to determine appropriate materials and procedures for each project.
  • Increased client retention, providing exceptional customer service through timely project completion.
  • Appropriately fitted pipes by identifying dimensions, sizes, and shapes needed to replace faulty pipes.
  • Completed projects within budget constraints by accurately estimating material costs and labor hours.
  • Conducted thorough inspections of existing plumbing systems, identifying potential problems before they escalated into expensive repairs for clients.
  • Achieved faster project turnaround times by effectively prioritizing tasks based on urgency and complexity level of the job at hand.
  • Developed long-lasting relationships with suppliers, securing favorable pricing on materials for the company''s benefit.

Territory Growth

GoPuff
09.2019 - 11.2020
  • Implemented strategic sales plans for territory growth, resulting in increased revenue and market share.
  • Contributed to territory growth planning meetings by sharing insights from client interactions and suggesting strategic adjustments based on market trends.
  • Supported territory growth by researching potential clients, identifying key decision-makers, and gathering relevant contact information.
  • Developed strategic sales plans for achieving territory growth and meeting revenue targets.
  • Implemented strategic plans for territory growth, effectively penetrating new markets and expanding the customer base.
  • Supported territory growth by identifying under-served areas and creating targeted outreach plans resulting in increased market share.
  • Achieved territory growth through effective relationship-building with clients and partners.
  • Boosted sales revenue by developing and implementing strategic plans for territory growth.
  • Supported territory growth plans, researching potential markets and identifying new business opportunities.

Shift Leader /Recruitment Manager

Gopuff
03.2017 - 03.2020
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Enforced company policies and regulations with employees.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
  • Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
  • Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
  • Resolved conflicts between employees to maintain positive and productive work environments.
  • Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
  • Improved team productivity by implementing efficient scheduling and task delegation methods.
  • Boosted overall sales with effective upselling techniques and exceptional product knowledge.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.

Cashier/Stocker/Clerk

Acme Market
11.2016 - 08.2017
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Business Marketing Intern

Blue Square Concepts
09.2016 - 12.2016
  • Assisted in event planning and execution, contributing to successful trade shows and networking events.
  • Developed relationships with industry influencers, facilitating partnerships that enhanced brand reputation.
  • Participated in brainstorming sessions to develop innovative marketing strategies, resulting in new business opportunities.
  • Enhanced online presence by creating engaging content for social media platforms and company website.
  • Provided excellent customer service during promotional events, resulting in positive feedback from both clients and colleagues.
  • Collaborated with cross-functional teams to ensure consistent messaging and branding across all channels.
  • Participated in regular team meetings to discuss progress updates on ongoing projects.

Cashier/Clerk

A&P Tea Company
08.2014 - 07.2015
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.

Education

PSU Nursing Program

Penn State Abington
Abington, PA

High School Diploma -

George Washington High School
Philadelphia, PA
06-2016

Skills

  • Plumbing repairs
  • Piping installation
  • Skilled with both hand and power tools
  • Drainage systems repair
  • Remodels and new construction
  • Problem solving prowess
  • Continuous learning commitment
  • Residential construction
  • Pipe cutting precision
  • Fixture repair proficiency
  • Emergency response
  • Blueprint reading
  • Pipe installation expertise
  • Commercial construction experience
  • Team collaboration aptitude
  • Emergency response readiness
  • Piping material selection
  • System testing
  • Gas line handling
  • Valve repair mastery
  • Residential plumbing design
  • Construction management
  • Staff management
  • Silver and soft solder expert
  • Project management

Timeline

Plumber

Pelco Mechanical
11.2024 - 01.2025

Plumber

DD Plumbing
05.2024 - 11.2024

Territory Growth

GoPuff
09.2019 - 11.2020

Plumber

Reliance Star Plumbing
06.2018 - 05.2024

Shift Leader /Recruitment Manager

Gopuff
03.2017 - 03.2020

Cashier/Stocker/Clerk

Acme Market
11.2016 - 08.2017

Business Marketing Intern

Blue Square Concepts
09.2016 - 12.2016

Cashier/Clerk

A&P Tea Company
08.2014 - 07.2015

PSU Nursing Program

Penn State Abington

High School Diploma -

George Washington High School

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Gabriel Montell