Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Gabriela Pretto Avendaño

Panama City,Panama

Summary

Knowledgeable and dedicated customer service professional with extensive experience in general management administration industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

3
3
years of professional experience

Work History

Customer Service Agent

Management Support Group
06.2023 - 10.2023

Customer support attendance and forms filing,

Front Desk Manager

Humberto Penalba Avaluos
01.2022 - 05.2023

Front desk administration and management, scheduling and correspondence attendance.

Internship

Multi Romanas Panama INC
01.2021 - 03.2021

Learned basic administration and management skills, and forms filing for the finance department.

Education

Bachelor of Business - Business And Managerial Economics

Universidad Latina De Panama
Panama City, Panama
09.2026

High School Diploma -

Instituto Urraca
Santiago, Veraguas, Panama
11.2022

Exchange Summer Student. - English

Saint Francis Elementary School
Sacramento, California, USA.
02.2018

Skills

  • Information Verification
  • Call Control
  • Case Management
  • Database Research
  • Customer Relations
  • File Management
  • Customer Complaint Resolution
  • Outstanding Communication Skills
  • Documentation and Reporting
  • Empathetic and Genuine
  • Multitasking

Languages

Spanish
Native language
English
Proficient
C2

Timeline

Customer Service Agent

Management Support Group
06.2023 - 10.2023

Front Desk Manager

Humberto Penalba Avaluos
01.2022 - 05.2023

Internship

Multi Romanas Panama INC
01.2021 - 03.2021

Bachelor of Business - Business And Managerial Economics

Universidad Latina De Panama

High School Diploma -

Instituto Urraca

Exchange Summer Student. - English

Saint Francis Elementary School
Gabriela Pretto Avendaño