Gabrielle Roth
Pittsburgh
Summary
Dynamic and results-driven professional with extensive experience as Head Bartender at Condados Tacos. Expert in inventory management and cash handling, fostering strong relationships with patrons to boost loyalty. Proven ability in team building and conflict resolution, enhancing customer satisfaction and creating a positive atmosphere in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Head Bartender
Condados Tacos
11.2023 - Current
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
Bartender Shift Manager
Walnut Grill
06.2021 - 08.2023
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
- Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.
Sober Living House Manager
Sovereign Health Group
03.2015 - 04.2016
- Conducted thorough intake assessments for potential new residents, evaluating fit within the community and determining appropriate level of care needed.
- Provided ongoing support for residents transitioning out of the sober living home, offering resources and guidance as needed.
- Enhanced the safety of the sober living environment by conducting regular room inspections and enforcing house rules.
- Maintained accurate records of resident progress, regularly updating case files and reporting updates to relevant parties.
Education
High School Diploma -
Shaler Area High School
Pittsburgh PA06-2010
Skills
- Inventory management
- Cash handling
- recovery date 9/20/20
- Sales reporting
- NA experience
- Team building
- Conflict resolution
- Relationship management
- Positive atmosphere
- Multi-tasking
- Strong communication skills
Timeline
Head Bartender
Condados Tacos
11.2023 - Current
Bartender Shift Manager
Walnut Grill
06.2021 - 08.2023
Sober Living House Manager
Sovereign Health Group
03.2015 - 04.2016
High School Diploma -
Shaler Area High School
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