Gagandeep Kaur
Spring City
Summary
Dynamic and dedicated professional with a strong work ethic and expertise in customer service, honed at Dunkin Donuts. Proven ability to enhance customer satisfaction through effective complaint resolution and efficient cash handling. Skilled in point-of-sale operations and maintaining accurate cash drawer balances, ensuring operational excellence in fast-paced environments.
Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.
Overview
1
1
year of professional experience
Work History
Cashier
Snk Fuels
06.2025 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash register balances and performed regular cash reconciliations.
- Assisted customers with product inquiries, providing exceptional service and support.
- Managed inventory levels by restocking shelves and organizing merchandise displays.
- Handled customer complaints professionally, ensuring resolution and satisfaction.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Customer Service Cashier
Dunkin Donuts
11.2024 - 08.2025
- Processed customer transactions efficiently, ensuring accurate cash handling and register reconciliation.
- Resolved customer inquiries and complaints promptly, fostering positive customer relationships.
- Assisted customers with menu selections, enhancing overall satisfaction and service quality.
- Trained new cashiers, enhancing team efficiency and accuracy in transactions.
- Participated in regular inventory counts, ensuring accuracy in store stock levels.
- Maintained cleanliness and organization of the front counter area to ensure a welcoming environment.
Team Member
Food Restaurant
08.2024 - 02.2025
- Delivered exceptional customer service in fast-paced environment.
- Prepared food items according to standardized recipes and safety guidelines.
- Maintained cleanliness and organization of workstations and dining areas.
- Assisted team members in achieving daily operational goals efficiently.
- Operated kitchen equipment safely while adhering to sanitation protocols.
- Assisted with inventory counts and stocking of merchandise.
Education
Bachelor of Arts - English
Nab College
Missisauga04-2024
Skills
- Service excellence
- Customer service expertise
- Strong work ethic
- Emotional resilience
- Returns processing
- Purchase assistance
- Order verification
- Point-of-sale system operation
- Cash drawer balancing
Languages
English
Professional Working
Timeline
Cashier
Snk Fuels
06.2025 - Current
Customer Service Cashier
Dunkin Donuts
11.2024 - 08.2025
Team Member
Food Restaurant
08.2024 - 02.2025
Bachelor of Arts - English
Nab College