Gage Scott
East Stroudsburg
Summary
Diligent and hardworking professional with background in customer sales, known for consistently meeting and exceeding sales targets. Demonstrated ability to foster strong customer relationships and provide personalized service. Proven skills in communication and problem solving, resulting in high customer satisfaction and retention.
Overview
9
9
years of professional experience
Work History
Senior District Manager
ADP
Allentown, PA
05.2023 - 03.2026
- Utilized CRM systems to monitor client interactions, ensuring timely follow-ups and relationship management.
- Handled over 40 outbound sales calls per day to connect with cold and warm leads and promote various types of offers.
- Provided ongoing support to existing clients, processing change requests and addressing concerns as needed.
- Optimized client workflows by identifying areas for improvement and suggesting appropriate ADP tools or services.
Service Advocate
Target
Stroudsburg, PA
07.2017 - 04.2023
- Maintained detailed knowledge of company products and services to provide accurate information to clients.
- Resolved customer inquiries and complaints, enhancing customer satisfaction and loyalty.
- Collaborated with team members to streamline service processes, improving response times.
- Managed high call volumes while maintaining quality service standards and positive customer interactions.
Sports Medicine Intern
St. Luke’s Fitness and Sports Performance Center
Bethlehem, PA
04.2022 - 07.2022
- Assisted in developing fitness programs tailored to individual client needs.
- Coordinated scheduling for training sessions and facility usage.
- Supported team in implementing safety protocols and maintaining equipment standards.
- Monitored client progress and provided feedback to trainers for program adjustments.
Education
Bachelor’s of Science - Exercise Science
East Stroudsburg University
East Stroudsburg, PA08.2022
Skills
- CRM software
- Sales opening and closing support
- Sales KPI monitoring
- Organization and time management
- Strong communication skills
- Telecommunications
Timeline
Senior District Manager
ADP
05.2023 - 03.2026
Sports Medicine Intern
St. Luke’s Fitness and Sports Performance Center
04.2022 - 07.2022
Service Advocate
Target
07.2017 - 04.2023
Bachelor’s of Science - Exercise Science
East Stroudsburg University