Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Galina Freed

Philadelphia,PA

Summary

Dynamic Certified Pharmacy Technician with proven expertise at Rite-Aid Pharmacy in optimizing workflows and enhancing customer satisfaction. Skilled in inventory management and problem-solving, I implemented process improvements that significantly reduced prescription processing times. Committed to compliance with HIPAA regulations and delivering exceptional service in fast-paced environments.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Certified Pharmacy Technician

Rite-Aid Pharmacy
09.2001 - Current
  • Managed medication inventory and ensured accurate stock levels to support operational efficiency.
  • Compounded and dispensed prescriptions, adhering to safety protocols and regulatory requirements.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Trained and mentored new pharmacy technicians on processes and best practices.
  • Collaborated with pharmacists to optimize workflow during peak periods, enhancing service delivery.
  • Implemented process improvements that reduced prescription processing times by streamlining workflows.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Worked with computerized and automated systems for dispensing medications and editing new patient profiles.

Pharmacy Technician

Red Lion Pharmcy
01.1998 - 09.2001
  • Processed prescription orders accurately and efficiently, ensuring compliance with pharmacy regulations.
  • Managed inventory levels, conducting regular audits to minimize waste and ensure medication availability.
  • Assisted pharmacists in preparing medications, maintaining a sterile environment to uphold safety standards.
  • Provided exceptional customer service, addressing inquiries and resolving issues to enhance patient satisfaction.

Education

Associate of Science - Computer And Information Sciences

DPT Business School
Philadelphia, PA
03.1996

Skills

  • Problem-solving skills
  • Customer service
  • Insurance billing
  • HIPAA regulations
  • Data entry
  • Attention to detail
  • Pharmaceutical calculations
  • Team collaboration
  • Pharmacist support
  • Pharmacy law compliance
  • Inventory management
  • Confidentiality and HIPAA
  • Cash register operations

Certification

  • Certified Pharmacy Technician, [Rite Aid] - [Timeframe]

Languages

English
Full Professional
Russian
Native or Bilingual
Belarus
Native or Bilingual

Timeline

Certified Pharmacy Technician

Rite-Aid Pharmacy
09.2001 - Current

Pharmacy Technician

Red Lion Pharmcy
01.1998 - 09.2001

Associate of Science - Computer And Information Sciences

DPT Business School

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Galina Freed