Gary Ambrose
Philadelphia
Summary
Hardworking professional bringing strong background in warehouse setting. Highly skilled. Team-player known for helping coworkers and communicating important information to supervisors.
Overview
31
31
years of professional experience
Work History
Warehouse Attendance
1-800-Flowers Company
Philadelphia
04.2025 - 06.2025
- Loading and unloading of trucks and containers.
- Stocking of shelves.
- Pulling of products for production.
- Pressing all cardboard using hydraulic pressure.
- Cleaning of designer workstation.
Document Specialist
SWISS POST SOLUTION COMPANY
New York
10.2019 - 07.2024
- Due to not reaching the New Company demand of verifying documents and checks processing I was released.
- Most recent role was verifying and filing clients 401K document and classifying of the same document into a special database on the Amazon platform.
- Verifying of checks and update date, types and total amount that classify in a different platform in the same Amazon platform.
Legal Department Technician - Technical Aid
COLGATE- PALMOLIVE COMPANY
New York
11.1994 - 12.2017
- Retired after a successful career with Colgate-Palmolive ensuring all technology components within the Legal Department operated at peak proficiency and spearheading all hardware/software upgrades and changeovers.
- Assumed control of all IT purchasing for the Legal Department ranging from USB headsets to new.
- Most recent projects included playing a key role in the smooth domestic rollout of all new laptops with Windows 10 and delivering key troubleshooting and user support for the global rollout of G-Suite for Office.
- Expertly managed over 300 users within the iManage database, creating all user accounts and administering all system user rights.
- Handled an average of over 300 first-level Legal Department IT service calls for 29 offices across the globe.
- Ensured optimal performance of the TyMetrix T360 Matter Management System including controlling all user rights for current and incoming staff.
- Continually recognized for delivering top-level support to users while troubleshooting system issues and providing training to ensure users maximized system capabilities.
- Setup/configured workstations for new staff joining the department in addition to imaging laptops for new staff and reimaging existing laptops to be put back into circulation.
- Utilized Excel databases to carefully manage data on hardware/software purchasing for the Legal Department as well as a wide range of user-specific information not available from other enterprise databases.
- Troubleshoot hardware and printer issues for both the New York Office and the Piscataway, NJ, Office.
- Partnered a variety of vendors to implement a much more advanced and effective document/records management system that significantly improves department operations.
- Carefully document all helpdesk calls to maintain vital records for future access and use.
Education
Hardware & Software Installation Course -
Baruch College
Bronx, NYSkills
- Microsoft Office Suite
- IManage DeskSite 90462
- G-Suite for Office (Gmail, Google Drive, Google Groups, etc)
- Cisco IP Communicator Soft
- Scanning of documents using FTP scanner
- Lotus Notes
- Cisco IP Phone
- TyMetrix T360
- Litera Change-Pro
Timeline
Warehouse Attendance
1-800-Flowers Company
04.2025 - 06.2025
Document Specialist
SWISS POST SOLUTION COMPANY
10.2019 - 07.2024
Legal Department Technician - Technical Aid
COLGATE- PALMOLIVE COMPANY
11.1994 - 12.2017
Hardware & Software Installation Course -
Baruch College