Gavin Hawkins
Exton
Summary
Highly motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively and quickly mastering new tasks.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Team Leader
Whit's Frozen Custard
07.2024 - 02.2025
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Reviewed and made all flavors needed for the day
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Assisted owners with various tasks/business obsticals such as inventory, deliveries, cost analysis, etc.
- Resolved issues with dissatisfied customers.
- Created methods for seamless and smooth operations throughout the work day.
- Trained team members and fellow team leads.
Shop Assistant
Winjean Trucking Inc
09.2023 - 12.2023
- Helped shop personnel complete assignments.
- Maintained work area organization and cleanliness to uphold production levels and safety standards.
- Completed daily checklists for smooth shop operations.
- Completed basic and semi-skilled work using available tools and facilities.
- Operated equipment and tools in full accordance with safety procedures.
- Supported timely and accurate service by producing daily job status reports.
- Kept supplies and spare parts organized for upcoming projects and daily use.
- Installed, inspected and maintained equipment components.
- Drove company vehicles to transport tools, equipment and supplies to and from work sites.
Front Desk Receptionist
Quality Inn
09.2021 - 05.2023
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
- Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
- Explained policies and procedures to visitors.
Education
No Degree - Algebra
West Virginia Wesleyan College
Buckhannon, WVNo Degree - Trigonometry
West Virginia University
Morgantown, WVHigh School Diploma -
Lewis County High School
Weston, WV05-2023
Skills
- Shop Organization
- Store Opening And Closing
- Store Maintenance
- Workplace Safety
- Checkout Monitoring
- Store Cleaning
- Equipment Preparation
- Truck Loading
- Sales Analysis
- Technology Skills
- Customer Experience and Service
- Overseeing Operations
Certification
Food managers Certification
Osha 10 certified
Timeline
Team Leader
Whit's Frozen Custard
07.2024 - 02.2025
Shop Assistant
Winjean Trucking Inc
09.2023 - 12.2023
Front Desk Receptionist
Quality Inn
09.2021 - 05.2023
No Degree - Algebra
West Virginia Wesleyan College
No Degree - Trigonometry
West Virginia University
High School Diploma -
Lewis County High School
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